🚀 go-pugleaf

In article <1992Nov17.071923.7429@njitgw.njit.edu>, dcg5662@hertz.njit.edu (Dave Grabowski (KxiK)) writes:
> 
>   Well, seeing this blooming thread, I just HAD to put in my two cents.
> I'm sure everyone is SICK of "RS Sucks" stories.. well, TOO BAD, because
> here's another:
> 
>   A few months ago, a visited a RS store that I've frequented since I
> was old enough to crawl in the front door. I needed a 3-amp fuse for my
> car radio. Grabbed a pack off the shelf, and noticed the price: a
> whopping 79 cents. A small price to pay for good tunes in the ol' Honda.
> The salesman scans it, and asks for $1.05 (99 cents plus 6 cents NJ
> sales tax). Being the consciencious (sp) consumer, I mentioned the
> twenty cent discrepancy. He refused to do ANYTHING about it -- said that
> "we're going through price changes." I'm sure that some of you have had
> similar problems, and what they are SUPPOSED to do is merely take off
> the difference as "Customer Satisfaction."

Interesting. In the UK you could have reported them to the trading
standards people. There have been several cases where supermarkets have
had items with one price marked on the shelf, but when they have been
scanned past the barcode reader at the checkout a higher price has been
rung in. Its usually just carelessness on the part of the staff who
have changed the item price on the computer and missed the label, but
the courts won't buy that.

I was talking to a friend who was a manager in one supermarket chain
and he was just on his way to court for such a situation. The trading
standards officers had checked after a complaint and found one store with
half a dozen mistakes like that. All my friend could do was plead guilty, 
apologise, and pay up.


Steve