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Article #6694

HP test equipment, laser printer manuals - easy to get

#6694
From: Keith Lofstrom
Date: Tue, 18 Aug 1992 19:28
27 lines
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Hewlett-Packard test equipment manuals can be easily obtained by calling
1-800-227-8164 with your credit card handy.  I ordered manuals for some
15 year old pulse generators;  HP does a "print on demand" which took 4 days
from order to delivery.  The person who took the order was knowledgeable,
friendly, and took as long as it took to get the order right.  The manual
prices of $24 and $36 for the two mid-sized operator/service manuals included
shipping (they offered ground but actually shipped 2nd day air).  

Another Useful Note:  If you have an older laser printer, such as the
original Apple LaserWriter, based on the Canon CX engine, you may have
discovered that you can't get hardware service manuals from Apple or
Canon (or Imagen or QMS or Taleris, probably).  You CAN get a manual
for the HP 2686A LaserJet (PN 02686-90920) which covers the hardware
and the print engine electronics (if the Apple CPU board goes out, you
are still out of luck).  You can then order print engine parts from HP,
or Canon, or in some cases find similar parts on PC-25 copiers.

I have no connection with HP besides being a satisfied customer, and working
for one of their competitors for 18 years.  I think their good service deserves
a mention.  Similar services for Tektronix manuals are provided by a retired
employee who is considered an irritant and not allowed in the plant.

Keith
-- 
Keith Lofstrom         keithl@klic.rain.com       Voice (503)-520-1993
KLIC --- Keith Lofstrom Integrated Circuits --- "Your Ideas in Silicon"
Design Contracting in Bipolar and CMOS - Analog, Digital, and Power ICs
Technical Details
Message-ID: <1992Aug18.192824.14844@klic.rain.com>
Path: arc1-ca.pugleaf.net!sparky!uunet!psgrain!percy!klic!keithl

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Newsgroups: sci.electronics
Path: arc1-ca.pugleaf.net!sparky!uunet!psgrain!percy!klic!keithl
From: keithl@klic.rain.com (Keith Lofstrom)
Subject: HP test equipment, laser printer manuals - easy to get
Message-ID: <1992Aug18.192824.14844@klic.rain.com>
Organization: KLIC
Date: Tue, 18 Aug 1992 19:28:24 GMT
Lines: 27