Is Wolfram Res. still alive???

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5 total messages Started by schoen Tue, 26 Jan 1993 08:55

#974

Author: schoen
Date: Tue, 26 Jan 1993 08:55

16 lines
995 bytes

In the last few months I sent three e-mail messages to register@wri.com,
as well as a fax with my registration form of the (BUGGY) Mathematica v
2.0.4 and an order form for v. 2.1 for Windows.

Never got any answer!

Do you know what happened to Wolfram Research??

Maybe they are out of e-mail and fax, or simply they disregard
customers?

-- 
| Fabio Schoen (assoc .prof. of Op.Res.)        e-mail:                     |
| Dipartimento di Scienze della Informazione    schoen@ghost.dsi.unimi.it   |
| via Comelico 39/41 - I20135 Milano ITALY                                  |
| fax: +39 (2) 55006.276 or 373                 Tel: +39 (2) 55006.319      |

Re: Is Wolfram Res. still alive???

#977

Author: Eric Postpischil
Date: Tue, 26 Jan 1993 13:54

18 lines
1311 bytes

In article <1993Jan26.085532.16452@ghost.dsi.unimi.it>,
schoen@ghost.dsi.unimi.it writes:

>In the last few months I sent three e-mail messages to register@wri.com,
>as well as a fax with my registration form of the (BUGGY) Mathematica v
>2.0.4 and an order form for v. 2.1 for Windows.
>
>Never got any answer!

I used their document server at mathsource@wri.com yesterday by mail and
FTP, and the response was prompt.  Perhaps you are doing something
incorrect or your mail is not being delivered or your return address is
not being handled correctly.

                                -- edp (Eric Postpischil)
                                "Always mount a scratch monkey."
                                edp@rusure.enet.dec.com

Re: Is Wolfram Res. still alive???

#1006

Author: blcarr01
Date: Tue, 26 Jan 1993 18:31

19 lines
1350 bytes

In article <1993Jan26.085532.16452@ghost.dsi.unimi.it>, schoen@ghost.dsi.unimi.it writes:
> In the last few months I sent three e-mail messages to register@wri.com,
> as well as a fax with my registration form of the (BUGGY) Mathematica v
> 2.0.4 and an order form for v. 2.1 for Windows.
> 
> Never got any answer!
> 
> Do you know what happened to Wolfram Research??
> 
> Maybe they are out of e-mail and fax, or simply they disregard
> customers?

Wolfram Research, Inc. has classified advertisements in the December 1992 and
the January 1993 Notices of the AMS. Included are both US mail and email
addresses for respondents desiring to apply for the positions described in the
advertisements.

Brent Carruth
blcarr01@ulkyvx.louisville.edu

Re: Is Wolfram Res. still alive???

#1020

Author: Jack Levy
Date: Wed, 27 Jan 1993 10:40

22 lines
1192 bytes

schoen@ghost.dsi.unimi.it writes:

>In the last few months I sent three e-mail messages to register@wri.com,
>as well as a fax with my registration form of the (BUGGY) Mathematica v
>2.0.4 and an order form for v. 2.1 for Windows.

>Never got any answer!

>Do you know what happened to Wolfram Research??

>Maybe they are out of e-mail and fax, or simply they disregard
>customers?

I've met a similar silence to queries to support@wri.com.  I'm new to
Mathematica, so don't know if this is a temporary lapse.  It would be
interesting to hear other people's experience.  I could use the telephone
support, but I can describe problems more precisely using e-mail.

Jack Levy,
Computer Centre,
University College London,
e-mail: ccaajrl@ucl.ac.uk

Re: Is Wolfram Res. still alive???

#1008

Author: schoen
Date: Thu, 28 Jan 1993 09:32

26 lines
1617 bytes

ccaajrl@ucl.ac.uk (Jack Levy) writes:

>schoen@ghost.dsi.unimi.it writes:

>>In the last few months I sent three e-mail messages to register@wri.com,
>>as well as a fax with my registration form of the (BUGGY) Mathematica v
>>2.0.4 and an order form for v. 2.1 for Windows.

>>Do you know what happened to Wolfram Research??

>>Maybe they are out of e-mail and fax, or simply they disregard
>>customers?

>I've met a similar silence to queries to support@wri.com.  I'm new to
>Mathematica, so don't know if this is a temporary lapse.  It would be
>interesting to hear other people's experience.  I could use the telephone
>support, but I can describe problems more precisely using e-mail.

Maybe stimulated by this net-discussion, but I got now a very prompt
and nice reply from Wolfram reseaarch. Everything is ok now!
Hope it will continue...
-- 
| Fabio Schoen (assoc .prof. of Op.Res.)        e-mail:                     |
| Dipartimento di Scienze della Informazione    schoen@ghost.dsi.unimi.it   |
| via Comelico 39/41 - I20135 Milano ITALY                                  |
| fax: +39 (2) 55006.276 or 373                 Tel: +39 (2) 55006.319      |

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