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Article #2938

TECH: Powerglove source

#2938
From: Bryan D. Williams
Date: Tue, 22 Dec 1992 07:28
34 lines
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I recently ordered a Powerglove directly from Mattel (1-800-635-5511).
I called them on a lark and was surprised when they told me they were
selling them.  The cost was US$30.00 (including shipping).  According
to what I was told, they have about 80 left.

There are some caveats, however.  First, they required payment in
advance (by _check_; no credit card accepted).  Second, from what I
was told it sounds as if the gloves that remain are reconditioned ones
that were repaired after being sent back by the original purchasers.
Third, the glove they sent me came without instructions; if you order
from them, it would probably be a good idea to explicitly ask that
they send instructions along with the glove.  Fourth, the glove I
received from them didn't work, though they're replacing it for free
and paid for the return postage on the broken one I sent back (maybe
you can get _that_ one :-).  And fifth (don't worry, this is the last
one), I received conflicting information from different operators at
the 800 number concerning whether Mattel is still selling the gloves
to the general public.  In four calls, twice I was told that Mattel is
selling the gloves and twice I was told they aren't.  The last time I
spoke with them, when I was making arrangements to have the defective
glove replaced, I had to press a bit to get the operator to say that
they were still selling the gloves.

If you decide to try out this Powerglove source, others reading
sci.v-w might like to hear about your experience with them.

Regards,
Bryan

--
Bryan Williams                     Georgia Tech Research Institute
bryan.williams@gtri.gatech.edu     Computer Science and Info. Technology Lab
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From: bryan@prism.gatech.edu (Bryan D. Williams)
Newsgroups: sci.virtual-worlds
Subject: TECH: Powerglove source
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Date: 22 Dec 92 07:28:45 GMT
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