🚀 go-pugleaf

On Fri, 3 Nov 2006 10:32:16 +0000 someone who may be David M
<david@bogus.domain.dom.invalid> wrote this:-

>Ho-hum. For the second quarter running, Bogus Gas has managed to
>issue me with delightfully inaccurate estimated bills (despite my
>submitting accurate meter readings to them every single quarter), and for 
>the second quarter running, rather than do the decent and honourable thing
>and issue me with corrected bills (as they surely ought to), they've just 
>sat there silently until deciding, on a whim, to issue me with 'red bills' 
>for the incorrect amounts.

Doesn't surprise me. I ditched them after they couldn't be bothered
to send me a bill for the best part of a year, despite me sending
them meter readings every quarter and asking for a bill. They then
sent me a bill, which despite being dated a week before the start of
a holiday probably arrived a day or two after I left. When I got
back they had not sent any reminder, but had instead sent me a
threatening letter. Not only that but I had only been in the house
for half an hour or so when one of their cretins telephoned me at
home.

It is rare for me to swear on-line or in "real life" (other than at
my computers) but fuck them. I will never use them again, even if
they were to be the last gas supplier in the world.

It seems to me that the large energy suppliers deliberately date
their bills and letters a few days before they are posted. They can
then claim their customer has had longer to deal with the bill than
they actually have.

I'll add that it is the money mob at Scottish/British Gas that I
object to. I have always found the staff who come out to deal with
boilers and the like to be pleasant and helpful.

>Suffice it to say, I've now had enough of these incompetents, and it's 
>now time to see who else can make an equally bad job of supplying my
>utilities..

Provided one agrees with their ethical stance, which is outlined on
the web site, there is a lot to be said for http://www.ebico.co.uk/
whose billing is done by Scottish Hydro-Electric (and the other
parts of the same group down south). They are better than many at
this sort of thing, though not perfect.

If one wishes to encourage renewable electricity generation then
there are various options available from some of the smaller
companies. The large companies offer some "green tariffs" about
which the best one can say is that their claims are sometimes
difficult to verify. http://www.good-energy.co.uk/ and
http://www.ecotricity.co.uk/ are probably the two most well known of
the smaller companies.

Otherwise there are a variety of companies that offer much of a
muchness.



-- 
  David Hansen, Edinburgh 
 I will *always* explain revoked encryption keys, unless RIP prevents me
 http://www.opsi.gov.uk/acts/acts2000/00023--e.htm#54