🚀 go-pugleaf

In article <3B8D91EB.4FC03096@sonic.net>, mkirk@sonic.net (Matt Kirk) writes...

> > It's been a while since I surfed your website, but it's not
> > at all surprising Mr Detke had issues with finding the right
> > information because almost every time I've done the same at
> > your site I came away either confused or frustrated.  I have
> > mentioned repeatedly that I often find it difficult to find
> > the right information about your products and services when
> > I look at your site.
> 
> I don't think that having our sales offerings under "Sales" is 
> unintuitive or difficult to find.  However, it may be that we 
> need more ways to get to the sales pages.


Sure it is.  How about "products" or "services"?  When I'm
shopping for anything online I like to see clear links to
relevant products.  For ISP's I prefer something like "service
listing", or even "dialup services" "dedicated services" and
"webhosting services".  Or just "residential services" and
"business services".  (Don't *even* ask me what I think when
I go to some stupid corporate site and all they have is some
crap like "solutions" and "opportunities". Barf.  Or companies
like Compaq and Dell where all you want to do is see what they 
offer in a 19" monitor and you have to go wading through some 
completely useless categories like "enterprise" or "midsize 
business" or "home" and you're *still* not sure what they
have to sell.)

> > For example I would remove the service status and broadband
> 
> Remove the MOTD?  This is a wonderful feature of Sonic.net.  
> Real-time updates of the status of the network and descriptions
> of problems that arise as well as their solutions.  
> You can get a feeling of the history and reliability of Sonic.net
> as well as get to know the staff through the MOTD.


Matt, PLEASE read what I wrote.  I had a feeling you guys would
knee-jerk on that point.  I said how about a LINK to a dedicated 
page for them. (see my reply to Dane and my compromise idea)


> We totally appreciate your comments!!  Check back and tell me what 
> you think.


Thanks - and I wouldn't have even commented if it weren't
for reading the 2nd or 3rd other person say in the thread 
that they had a hard time finding things on your site. 
(something I mentioned months ago)


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