🚀 go-pugleaf

"What we have here is a seminar on how to communicate."

Communication is the lifeblood of any organization. Without effective
communication, nothing can be accomplished, from the implementation of
high-level strategy to the effective handling of daily problems. The
challenge of interpersonal communication is even greater today, when
everything is moving at top speed. We tend to listen for the headlines
while ignoring the rest of the message, and often respond in sound bytes
while hoping the other person will somehow get the point. Because costly
lawsuits, customer issues and internal conflicts often arise from
communication breakdowns, we all need to learn how to listen and express
ourselves effectively in this new high-speed reality.

Working Communication is a 2-day seminar that will enable you to . . . 

� Know when and how to listen to someone . . . and when not to listen.
� Align your messages with your personal style to create messages that
others can clearly understand, and not only sound sincere . . . they are
sincere!
� Communicate effectively in difficult situations: performance problems,
manager-employee conflicts, confrontations, the delivery of unwelcome
news.
� Effectively communicate within groups, across functions and
organizational levels.

Cost: The cost for this seminar is only $390, which includes a free
1-hour  personal coaching session to be scheduled after the course. The
fee for SF Chamber of Commerce members and participants from nonprofit
organizations is $350.

Dates and Times: January 19-20, February 16-17 or March 16-17, from 9:00
to 4:30. 

Location: All seminars will be held at Optima Offices, 1700 Montgomery
St., Suite 111, San Francisco. If you are driving, there are two parking
garages nearby on Francisco Street. Muni lines 15, 32 and 42 serve the
area.

Facilitator:  Bob Mendonsa is president of RMM Organizational Change
Services, a human development consultancy located in San Francisco. Bob
has delivered hundreds of seminars on leadership, communication, change
and performance to corporations and nonprofits, in both large and small
organizations, at all organizational levels. Prior to opening his practice
in 1995, Bob worked as an executive and manager for several Bay Area
companies. 

To sign up for Working Communication, call 415-824-1911. Visit our website
at http://home.att.net/~rmmchange. Checks, MC, Visa.

Cancellation Policy: A full refund will be given if you cancel within 24
hours of  the seminar start time. If you cancel after the deadline,  you
may reschedule for a future date or get your money back, less a $50.00
processing fee.

-- 
Robert M. Mendonsa
Extraordinary Training and Change Programs