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Article #48

Fed up with Seattle Online!!!

#48
From: wendor
Date: Mon, 17 Aug 1992 01:00
49 lines
2726 bytes
I don't know about any of you out there, but I am really fed up
with Bruce King and the way he runs Seattle Online (polari).
I have been a paying customer of his for some time now and have
had nothing but trouble.  When I set up my News/Mail feed for my
machine (eisley) it took over a month for Bruce to get my feed
working properly.  Then he changed it without notifying me and
started feeding me 47 more groups than I wanted.  Good thing I
wasn't paying for an hourly connection!!!

Then he started having problems with mail.  Currently over 75% of
all mail outbound from my system causes waring from uucp messages
from polari telling me that polari has been unable to connect to 
an upstream site and that our mail may be killed.  Phone conversations
with people have confirmed that almost 30% of our mail has not made
it to the intended distinations.  This is ridiculous.

And now today I find that ALL of polari's data lines and the voice line
have been disconnected.  If this is a temporary problem then I would
have thought that Bruce would have been professional enough (laugh!)
to have notified his customers (by voice if necessary).  Personally
however, I think that Mr. King has skipped town with his customer's
money!!!

If you are out there Bruce, I would like very much for you to please
cancel all services for eisley and my personal account (wendor) as
well.  I would further demand a pro-rated refund of funds payed and
will not allow any further charges to my credit card for your non-
existant services!!!

I would like to further encourage any of you out there who have also
been misfortunate enough to have been one of Bruce's customers
to also demand refunds and move to other systems.  I can strongly
reccommend (sp?) Seanews and Halcyon as alternatives to Seattle Online
(or should that be Seattle Offline ???)  I have also heard good
things about eskimo and nwnexus I believe.

Please direct communications/replies to my e-mail address as my feed
for this group was through polari.  I will be arranging for new service
ASAP with someone more professional and honest than Bruce King.

Thank you all for listening.

-
Chuck Gladu - Sysop Mos Eisley Spaceport BBS
wendor@eisley.akita.com
wendor@halcyon.com
and formerly  wendor@polari.online.com
-
..
Technical Details
Message-ID: <1992Aug17.010040.23522@nwnexus.WA.COM>
Path: arc1-ca.pugleaf.net!sparky!uunet!nwnexus!wendor

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Complete Article Headers
Newsgroups: seattle.admin,seattle.general
Path: arc1-ca.pugleaf.net!sparky!uunet!nwnexus!wendor
From: wendor@halcyon.com
Subject: Fed up with Seattle Online!!!
Message-ID: <1992Aug17.010040.23522@nwnexus.WA.COM>
Originator: wendor@halcyon.com
Sender: sso@nwnexus.WA.COM (System Security Officer)
Organization: The 23:00 News and Mail Service
Distribution: seattle
Date: Mon, 17 Aug 1992 01:00:40 GMT
Lines: 50