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Article #38Re: (long) BAD experience with Macy's registry dept., DC
From: Arielle Kagan, Frumious Bandersn...
Date: Thu, 10 Aug 1995 00:00
Date: Thu, 10 Aug 1995 00:00
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Mary Margaret Schuck (schuck@itd.dsto.gov.au) wrote: : >> : >> > Perhaps waiting patiently wasn't the best method. Other people were : >Could I ask a silly question here? Why didn't *you* say something? : >To be perfectly honest, if I were in sales, doing work behind a counter : >and people started loudly talking to each other about me, or rapping on : >the counter like I was a pet they were summoning, it wouldn't encourage : >me to drop what I was doing and help them. (Even though, yes, it was her : >job.) A simple, "Excuse me, could you help me for a moment?" was : >probably all you needed. : >I freely admit that once she noticed you she should have dropped : >everything and gone to your assistance--customers are what keeps a : >company going. But you treating her that way and refusing to lower : >yourself to actually address her certainly wouldn't have helped. No : >wonder sales people get bad attitudes if that's how their customers treat : >them. I *did* say "excuse me". That's what I'd meant by "waiting patiently". However, it didn't seem to make a difference, so I tried a different method. Arielle -- Love to eat new systems... <--thanks to Kliban, Williams, et al. New systems what I love to eat: akagan@gmu.edu (Moonbeams R Us) Bite they little heads off; arielle@ogi.ogi.com (after August 11th) Nibble on they tiny keys... http://osf1.gmu.edu/~akagan/air.html
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 114db8,c255f3d6e68e2e77 X-Google-Attributes: gid114db8,public X-Google-Thread: 101049,c255f3d6e68e2e77 X-Google-Attributes: gid101049,public X-Google-Thread: 10f0a9,c255f3d6e68e2e77 X-Google-Attributes: gid10f0a9,public From: akagan@osf1.gmu.edu (Arielle Kagan, Frumious Bandersnatch) Subject: Re: (long) BAD experience with Macy's registry dept., DC Date: 1995/08/10 Message-ID: <40d04b$ooo@portal.gmu.edu> X-Deja-AN: 108049590 distribution: world references: <3v2o36$7k4@cronkite.seas.gwu.edu> <3v5i1q$k8i@solaris.cc.vt.edu> <3v8gkj$9ke@netnews.upenn.edu> <3v87jb$c9b@spitfire.msrcnavo.navy.mil> <403sbi$bs1@foxhound.dsto.gov.au> followup-to: soc.couples.wedding,alt.wedding,dc.general content-type: text/plain; charset=US-ASCII organization: George Mason University mime-version: 1.0 newsgroups: soc.couples.wedding,alt.wedding,dc.general