PACBell cable failure.

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1 total messages Started by Silvia Ercolani Sun, 13 Nov 1994 21:05

#11

Author: Silvia Ercolani
Date: Sun, 13 Nov 1994 21:05

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Hello.
Is there anyone  else (beside me:-) that has been 4 (FOUR!!)
days without phone line because of a PacBell cable failure?

I called their repair service at least once a day, and they
kept telling me the problem would be fixed within the next
24 hours. Almost 4 days have passed so far...and the new
scheduled date for having service is Mon after 8pm.

Given the fact that they have been so slow in fixing the
problem, we have decided that next month we will NOT PAY
PacBell's MONTHLY FEE. It's only $12, and if we are the only
one to take this action, well, no impact. But if more
people are mad about being for at least 5 days with no phone,
and are willing to do something about it, then PacBell
might get a clearer message!!!! (and lose some money).

The service & repair number is 611 and the Billing
service number is 811 6222.

Bye,
Silvia

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