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Article #6739

Re: ULTINET Computers: Have anybody sued them?

#6739
From: James A. Kost
Date: Tue, 19 Aug 1997 00:00
36 lines
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adaniline@comdale.com wrote:
> 
> Some time ago I made a big and expensive mistake - I purchased a desktop
> computer from Ultinet Computers of Toronto.


I have heard several horror stories from people regarding Ultinet
computers - all AFTER I purchased one from the company.  I was
terrified.....

However, I must say this - I've never had one bit of trouble receiving
prompt service from the outfit.  The CD-ROM in my system crapped out
about a week after I bought the system - I took it out of the case,
brought it to them and they handed me a replacement - no questions
asked.  I left my machine on during a thunderstorm, and cooked a memory
chip - took it in for service and had the system back in three days.

I must also say that when I received the system, the set-up of software
and drivers was totally screwed - but this was really a minor
inconvenience - I wiped the HD,and re-installed everything.  The system
worked fine after that.

I also noticed that the majority of people in line at the service desk
(and there were many of them) didn't seem to have a clue about their
systems, or computers in general.  I don't think Ultinet should be
crapped on because users can't figure out the correct sound card setting
for 'Redneck Rampage', claim the system is crap, and bring it in and
scream at the (overworked, undereducated) repair tech.

I'm sure I'm going to draw a lot of flak for this post, but all I can
say is 'caveat emptor'!

Jim.

P.S.  That's 'buyer beware' for those of you not up on your latin.
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From: "James A. Kost" <jkost@oci.utoronto.ca>
Subject: Re: ULTINET Computers: Have anybody sued them?
Date: 1997/08/19
Message-ID: <33F99EB1.6607@oci.utoronto.ca>
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Organization: Ontario Cancer Institute - U of Toronto
Newsgroups: tor.forsale.computers,tor.forsale,can.legal,misc.consumers,alt.consumers.experiences