Article View: torfree.general
Article #64Re: Was it right?
From: Jim Butterfield
Date: Sun, 11 Jan 1998 00:00
Date: Sun, 11 Jan 1998 00:00
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16509 bytes
Randy Wittchen (wittchen@direct.ca) wrote (in part): .... : The case will likely revolve around the issue of whether an ISP is akin : to a newspaper, TV or radio station which can be liable for publishing : libelous or defamatory statements (of course subject to various defences : such as fair comment, etc.) or whether the ISP is like a telephone : company which is not liable for the content in messages by subscribers. It may be of interest to note that a group of prominent Canadian jurists have produced a study on how they believe Canadian law will be applied to "misuse" of the internet. I recommend that interested persons read the study, "The Cyberspace is not a No Law Land", which may be found at URL http://strategis.ic.gc.ca/SSG/it03117e.html - I will quote a few excerpts below. Note that the general thrust is this: The ISP is not responsible for such usage UNTIL it is brought to their attention; after that, it is believed that they must take action or they will become liable. Note that the study deals with civil (not criminal) liability. Sorry that the excerpt is fairly long .. it's still a substantial chop from the original document, which you can read at the URL above. --Jim ******** EXCERPTS FROM "THE CYBERSPACE IS NOT A NO LAW LAND ******** 4.1 The Prohibited Acts There are six principal situations which could generate civil liability on the Internet: -defamation, libel and harm to reputation; -invasion of privacy; -misuse or failure to protect personal information; -communication of erroneous information; -violation of secrecy; and -unfair competition. 4.1.1 DEFAMATION At common law, a defamation action is made up of three elements: -offending statements made known by someone other than their author; the defamation refers to the plaintiff; and the statements are false and discredit the plaintiff. Once proof of publication has been made, it is presumed that the statements are false, that they were intended to defame and that the plaintiff suffered damages. In addition to the other key defences (the statements were true, the statements were fair comment, the defendant was not motivated by malice or the defendant is protected by a privilege), the "innocent dissemination" defence is the most important in the context of the Internet. Three conditions must be met for this defence to be successful: -the defendant was innocent of any knowledge of the libel contained in the work he disseminated; there was nothing in the work or in the circumstances under which it came to him or was disseminated by him which ought to have lead him to suppose that it contained a libel; and work was disseminated without any negligence. The situation is essentially the same under Qu�bec civil law although the analysis proceeds differently. 4.1.2 INVASION OF PRIVACY Under Canadian common law, unlike the situation in the United States, there is no recognition as such of the right to privacy. The Supreme Court of Canada did recognize, starting in 1982, that the right to privacy was protected to a certain degree by the Canadian Charter of Rights and Freedoms, at least in situations in which there was a legitimate expectation of privacy. Four provinces have adopted Privacy Acts in Canada (Saskatchewan, Manitoba, Newfoundland and British Columbia) under which invasion of privacy is a tort for which an action can be instituted, without proof of damage, against any person who knowingly and wrongfully violates the privacy of another person. In general, these statutes are expressed in general terms and would apply to messages travelling over the Internet, with the possible exception of the Manitoba Act which covers only messages sent over the telephone. In general, a publication is not an invasion of privacy under circumstances in which (in addition to other available defences) there is reasonable justification for believing that it contains information which is in the public interest, that it is fair comment on a matter of public interest or that it is privileged, in accordance with the rules relating to defamation. In Qu�bec, privacy is protected by the provisions of Articles 35 to 41 of the Qu�bec Civil Code which protect the right to privacy and respect for one's reputation. Under both the common law and civil law regimes, privacy cannot be recognized as absolute. The limits most likely to be encountered in the Internet context are those following from consent, freedom of expression, freedom of the press and other means of communication, maintenance of public order, public interest in information and the absence of a reasonable expectation of privacy. Since electronic environments are made up, like physical environments, of public and private places, the reasonable expectation of privacy could vary depending on the context in which the user is situated. A US court has even established that there could be no reasonable expectation of privacy in e-mail communications made by an employee to his supervisor over the company's e-mail system notwithstanding any assurances that such communications would not be intercepted by management! 4.1.3 PROTECTION OF PERSONAL INFORMATION There is a distinction between protection of the right to privacy and protection of personal information. The right to privacy has a greater scope thanncept of protection of personal information. This nuance is important on the Internet especially when operators of Websites and on-line services start assembling information, sometimes without the knowledge of their users and subscribers, about the behaviour of those persons accessing such sites and services. In Canada, only the Province of Qu�bec has adopted a legal regime on the gathering of personal information and the making of files on other people. These are contained in Sections 37 to 41 of the Qu�bec Civil Code and these general provisions are complemented by a specific statute governing the gathering, management and communication of personal information by enterprises: an Act Respecting the Protection of Personal Information in the Private Sector. These provisions would apply even if the Internet is used to gather such personal information. 4.1.4 COMMUNICATION OF ERRONEOUS INFORMATION At common law and under the Qu�bec civil law, a person communicating information must be prudent and diligent to verify that the information provided is not erroneous especially in circumstances in which a reasonable person would know that he/she was being trusted by the person to whom the information is provided. In the context of the Internet, this is especially true of the on-line service providers and operators of data banks. Operators of services intended for the general public, with no prior contract between the information provider and the user, have an obligation to be prudent and diligent when they transmit information. If the operator is negligent and transmits erroneous information, it could be held liable for damages. In cases where the information is provided by professional data banks, the courts have demonstrated a tendency to be more severe in imposing liability standards, even going so far as to impose no-faultliability. 15 VIOLATION OF SECRECY The study does not cover the whole field of the law relating to trade secrets and fiduciary obligations. However, it is well established, both at common law and under the Qu�bec civil law, that violation of secrecy, whether made with the help of the Internet or through more traditional means, is subject to sanction. 4.1.6 UNFAIR COMPETITION Competition is legitimate under Canada�s economic and legal system. However, if it becomes deceitful or otherwise ceases to be fair and honest, it is actionable both at civil law and under common law, regardless of whether such activities take place on the Internet or in more traditional "locations". 4.1 Who is responsible The person who performs the illegal act is responsible for resulting damages. However, the Internet context raises important questions concerning the liability of all those who intervene in the Internet transmission chain of communication. The responsibility of these persons depends on their actual activities not on who they are. The best way to analyse the situation is to use metaphors comparing the conduct of the persons involved in the Internet content transmission chain with those of traditional activities, even if those activities are described in reference to the name of a person (e.g. a publisher) rather than with the action itself. There are essentially seven metaphors: -publisher; -broadcaster; -re-broadcaster; -librarian, bookstore or news-stand;-re-transmitter; -space owner; and -common carrier 4.2.1 PUBLISHER A publisher communicates information to third parties knowing that the information will be read, seen or heard. Voluntary publication assumes knowledge of the content of the information transmitted. In the Internet context, publication can result from the transmission of files, from electronic discussions or from making available information in files. In all these situations, the decision to publish belongs to the publisher. From such controlling power follows liability for the transmission of harmful information. Thus, if a non-line service provider exercises a degree of control over the information, it is reputed to be acting as a publisher. It may be that where control is not of an editorial nature but of a technical nature, or in order to prevent a discussion group from overflowing out of the theme it is assigned, the site operator would then not be automatically considered to be a publisher since it would exercise no editorial control per se. 2 BROADCASTER When they are free to broadcast, broadcasters are generally considered to be the publishers of the statements they transmit and thus have the same standards of liability as a publisher. Broadcaster liability can also result from harmful statements made by members of the public acting in their own names. An exception to this occurs if the statements are made "live" unless the broadcaster endorses them or the statements are made with the broadcaster�s prior knowledge or if the broadcaster was shown to be negligent. 4.2.3 RE-BROADCASTER A re-broadcaster circulates material published by others. In principle, a re-broadcaster is liable to the same extent as it would have been if it had itself published the material in the first place. Its liability, however, will be determined by its capability to verify the content of the information broadcast. 4.2.4 LIBRARIAN Librarians, book sellers and operators of newsstands are distributors of information. Contrary to a re-broadcaster which repeats the 6information, these participants in the information distribution chain only deliver or provide the information. Distributors do not control content of the information they transmit. They are, therefore, not liable if it is harmful. However, when made aware of the harmful nature of the information, distributors have the duty to withdraw it. Failing to do so, they can be held liable. The same holds true on the Internet. An operator of an on-line service, a Web site, a BBS, if it is not moderated, could be in the same situation. It has no control over the information circulating on the system and thus cannot know or have reason to know of the harmful nature of the messages. For these reasons, it is usually not liable. However, once made aware of the harmful nature of the information, there is an obligation to take all necessary measures to prevent circulation of the harmful content or to have it withdrawn. 4.2.5 RE-TRANSMITTER Programming distributed by cable television distribution systems, direct satellite to home broadcasting and the like do not originate with these operators which do not modify the content of the programs in any of the distributed signals. In these situations, re-transmitters are not liable for the content they re-transmit. 4.2.6 SPACE OWNER In general, under Canadian law, space owners are not liable for the activities of their tenants or guests unless they are aware of the illegal activities of these people. However, once an owner is informed of these illegal activities, it has an obligation to act. Likewise, Internet site operators may not be initially liable for the content posted or transmitted by their users, but they have an obligation to withdraw the information once made aware that the information is illegal.The true debate for "librarians", " re-transmitters" and "space owners" is to determine at what point the obligation to withdraw illegal material arises: is it when they are informed by a private complainant or an authority (including police forces) or only after a court decision pronounces that the material is illegal. We submit that this will depend on the circumstances of every case but that the liability of any intermediary would be lower if it can be demonstrated that it acted with due diligence in the circumstances. 4.2.7 COMMON CARRIER Contrary to publishers and distributors, common carriers have the obligation to carry any message and may not discriminate against the content of the message nor against the person who sends it. Since they act only as a conduit for transporting information from one site to another, common carriers have in principle been freed of liability for the content provided by their users and subscribers. It is generally believed that when acting as common carriers, both the telecommunications carriers and the Internet access providers would enjoy the same level of immunity on the Internet. This depends, of course, on the activity actually conducted by the carrier and access provider. In both cases, however, once made aware that information continuing to reside on the network is harmful, the telecommunications common carrier and the access provider would have the same obligation as other operators to withdraw such information (if they have the legal power to do so). 4.3 Relations between liability and control of information An access provider, a system operator or any other actor in the Internet content transmission chain can, depending on circumstances, have different degrees of control over information. Depending on the degree of control effectively exercised, their liability would be lesser or greater. If such a distributor has physical control over the material published, it has the duty to make reasonable inquiries into the accuracy of statements alleging that such material may be potentially harmful. If such inquiries lead to the conclusion that the material would indeed be harmful, it has the obligation to withdraw it from circulation. If it fails to do so, it may be held liable. The longevity of the information also has a direct influence on the possibility of exercising control. Liability will not be evaluated in the same way for information that is stable than for information which varies continuously. It is, in many cases, virtually impossible to revise the content of variable information or, once transmitted, to stop its circulation before damage is suffered. The liability of an operator will therefore be greater with respect to stable information than with continuously variable information.
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X-Google-Language: ENGLISH,ASCII X-Google-Thread: 1083bf,391f3d4344d926f7 X-Google-Attributes: gid1083bf,public X-Google-Thread: 113d91,391f3d4344d926f7 X-Google-Attributes: gid113d91,public X-Google-Thread: 103731,391f3d4344d926f7 X-Google-Attributes: gid103731,public X-Google-Thread: 106cdd,391f3d4344d926f7 X-Google-Attributes: gid106cdd,public From: fjb@torfree.net (Jim Butterfield) Subject: Re: Was it right? Date: 1998/01/11 Message-ID: <EMMt9B.41A.0.queen@torfree.net> X-Deja-AN: 314994447 References: <EMHL97.KA.0.bloor@torfree.net> <34B577C3.68B1@capcollege.bc.ca> <695lrg$rk2@cynic.portal.ca> <34bcf00f.5038938@news.direct.ca> <34B7F556.6ADF@direct.ca> Followup-To: torfree.general,van.general,bc.general,bc.politics Organization: Toronto Free-Net Newsgroups: torfree.general,van.general,bc.general,bc.politics