🚀 go-pugleaf

On 8 May 1996, Paul Mangiafico wrote:
> Though both of the followups to the group generally had good things to say
> about Apple, out of the four that came to me privately, three were horror
> stories that encouraged me not to deal with Apple and the fourth was
> ambivalent. The negative comments had to do with security deposits not
> returned, serious and necessary repairs refused, and simple requests
> (install a decent lock on the door, a screen on a window, etc.) denied. I
> called the Better Business Bureau as well, and they had similar complaints
> on file for Apple.
> 
> My own personal experience with Apple was only through Margaret, and I
> found her to be completely unhelpful and in fact quite patronizing. She
> didn't show up for one appointment we had, then had no answers to most of
> the questions we asked her (because "she had forgotten the paperwork in
> the office" - three meetings in a row). For some of our questions (like,
> who owns this house) she laughed at us and asked why we would need to know
> that. It turns out (and she only told us this as we were ready to sign the
> application and hand over a deposit) that the house we were interested in
> is currently in trust with a bank, since the owner recently died - ie, its
> immediate future is uncertain and no repairs were likely because she
> didn't think the bank would pay for them. Who knows what other secrets
> were yet to be revealed.
> 
> We decided to pass on this house, and not to do business with Apple in the
> future. It's disappointing to have to pass up the house, because it was a
> good fit for us and a decent price, but the impression I got from dealing
> with Apple was that it would be more trouble than it was worth. 
> 
> Caveat emptor. 
> 
Well, I can't say as I would have done differently in your shoes. I think 
that Richard and Elizabeth (the two people I dealt with, who were both 
completely capable, intelligent, and nice) have both left Apple recently. 
I spoke to my housemates, who have been unimpressed with Margaret as well....

argh,
m

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                             ______
Michael James Tino           \    /  "Love bears all things, believes all
Duke University               \  /   things, hopes all things, endures all
Department of Cell Biology     \/          things. Love never ends."
mjtino@acpub.duke.edu                        1 Corinthians 13:7-8
http://www.duke.edu/~mjtino

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