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Article #1492

Dishonest service in RPM Nissan (Durham area)

#1492
From: Kai ping Wang
Date: Fri, 01 Sep 1995 00:00
39 lines
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WATCH OUT FOR "RPM NISSAN"
RPM NISSAN in Durham
You are about to hear the most terrible
story about car dealers..

My friend brought his 92 Nissan Maxima to 
RPM Nissan in Durham for oil change yesterday.
He put a little hidden mark on the oil filter just to 
make sure the oil and filter ARE changed. The reason
for this is because he suspect the mechanic didn't really 
change oil and filter last time since the car was not running
well after last oil change.(the last oil change was done at RPM Nissan too!).
When he went pick up the car later the afternoon. The manager
told him the oil and filter has been changed, also some other
safety check has been done and the charge is $30 some dollars.
And guess what? The hidden mark was still on the oil filter and 
the oil looked VERY dark!!!! 
This was after the bill got paid and the key was handed over
by the manager!
when my friend went back and asked if the oil and filter have
really been changed. He got a very "unfriendly" answer said "YES, Sir.
GOT A PROBLEM?".......Well, after my friend showed him the hidden mark
on the oil filter and the VERY DARK oil. The manager was still saying:
What can I do? I can't fire those mechanics........", .......of course
my friend got a free oil change later and being told that this won't 
happen again! But, think about this: If this can happen twice on my
friend's car, how many costomers they are cheating everyday? They charge
a higher price for oil change and they got some free money by changing
nothing. 
Be careful, my dear triangle netters. This RPM Nissan is owned by
Michael Jordan and is the only Nissan Dealer in Durham. They are easy to
be remembered and should be avoid by everybody in this area.
We costomers should combined together to get dishonest people out of the
business! My friend has reported this to Better Business Office and the
whole thing will be investigated. To prevent other people become
victims, please pass this post to other Nissan owners in this area.
Thanks!
A very mad Nissan owner and his friend..
.
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From: kw1@acpub.duke.edu (Kai ping  Wang)
Subject: Dishonest service in RPM Nissan (Durham area)
Date: 1995/09/01
Message-ID: <427l2p$4tb@news.duke.edu>
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organization: Duke University, Durham, NC, USA
newsgroups: triangle.general,triangle.dinning,duke.general