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3 total messages Started by Kevin Patrick Myers Sun, 17 Mar 1996 00:00
Volvo mechanics? (Durham)
#1447
Author: Kevin Patrick Myers
Date: Sun, 17 Mar 1996 00:00
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I'd like to hear the opinions (both positive and negative) on experiences
you've had with Volvo specialty mechanics in the Durham area.  I'm 
particulary interested in hearing about BECKER "ONLY VOLVOS" SERVICE, 
because the Better Business Bureau has no info available on this business.

Right now, I'm looking for a trustworthy place to take a used Volvo
that I might buy for a pre-sale inspection and evaluation.

FYI, here's what the BBB has to say about other Volvo/euro import
mechanic services:

* Porterfield's (Rigsbee Ave)  "A pattern of no response to customer 
  complaints"

* The Service Bay (Christian Ave) "1 complaint on record, resolved
  satisfactorily"

* Crossraods European (Automall, Hwy 54)  "Satisfactory standing with BBB,
  a member of the BBB customer satisfaction service." (or something like that,
  I don't remember exactly what it was called)

* Euroclassics, Ltd. (Hillsborough Rd) "One unresolved complaint on record."

Thanks in advance for any advice you might have.
Kevin.
Re: Volvo mechanics? (Durham)
#1448
Author: Lester Chen
Date: Tue, 19 Mar 1996 00:00
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Kevin Patrick Myers (kpm2@acpub.duke.edu) wrote:
: I'd like to hear the opinions (both positive and negative) on experiences
: you've had with Volvo specialty mechanics in the Durham area.  I'm 
: particulary interested in hearing about BECKER "ONLY VOLVOS" SERVICE, 
: because the Better Business Bureau has no info available on this business.

I did not have a great experience with them.  I took in my '84 for service
a year ago, and they did quite a bit of work on it, which my mechanic in
Miami, whom I've known a bit longer and trust, said was mostly unecessary.

I would highly recommend Swedish Imports off 15-501 on the way to Chapel Hill
from Durham.  A few months ago, my car would sporadically refuse to catch, but
be fine the next day.  They replaced the fuel relay for 1/2 their original
estimate of $60, and the car has been fine ever since.

If you also want to know about body shops for hopefully unecessary future
reference, I would try either the Brown Brothers off Old Erwin or Matthews
Brothers.

Good luck!

Lester Chen
Re: Volvo mechanics? (Durham)
#1449
Author: Kevin Patrick Myers
Date: Tue, 19 Mar 1996 00:00
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Thanks to all those who posted and e-mailed with advice on Volvo 
mechanics. It has since become moot, because I decided to go 
with a VW instead.  But other Volvo owners out there might be 
interested to know that according to several e-mails I've received,
Swedish Imports on 15-501 sounds like everyone's favorite.

Regards,
Kevin.
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