🚀 go-pugleaf

In article <36B0A6F3.FEE3DBC@ntrnet.net>,
  Eric <ceric@ntrnet.net> wrote:
> Does anyone in Chapel Hill have ADSL from Bellsouth working yet?
> I had my equipment installed almost a month ago and the service
> has never worked. I have called Bellsouth 2-3 times and they
> only tell me they're working on it and someone will contact me.


Isn't that nice of them?  I'd had my ADSL (Toco Hills central office) for
about 5-6 weeks.  When it worked, it worked like a champ.  But "WHEN" is the
key word here.	I had nightly problems with my connection.  The lights would
flash from green to red constantly.  When I would pick up my telephone I
could hear interference on the line that would come and go.  Then it would be
fine after about 10:00PM.  This was like clock work EVERY NIGHT.  So much so
that I could set my watch by it.  I spoke with a tech this past Saturday
night and he wanted to relocate my splitter box into another room, rewire the
apartment, do this, try that...  Since it was occuring at a regular interval,
we finally suspected the interference was coming from a neighbors apartment
and went away when they went to bed at night and turned off the offending
culprit.  I ended up canceling the service for obvious reasons.

> I'm about ready to go to the state PUC.

If you do, let me know and I'll go with you!  They want to come and pick up
their (my) equiptment after I canceled, but also want to continue charging me
$30 per month until my contract is up in December because there is no "30 day
guarantee".  Guess what?  That dog doesn't hunt!  They have no business
charging for a service that doesn't work, and the only way to find out if it
WILL work is to set it up.  The tech I spoke with on the phone even said that
there were potential problems with ADSL in an apartment building and
especially an older one with older wiring.  I was told that my line
"qualifies for ADSL", which led me to believe that everything was A-OK with
them.  If there were potential problems that remained unseen, the installer
should have brought them to my attention.


Patrick Burns
Webmaster of X-STATIC!!!  The Daryl Hall and John Oates Archives
http://www.excite-lite.com/x-static

-----------== Posted via Deja News, The Discussion Network ==----------
http://www.dejanews.com/       Search, Read, Discuss, or Start Your Own