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Article #49

Re: bellsouth is so stupid--hope Telocity is available in N. Raleigh

#49
From: Randy Switt
Date: Wed, 22 Dec 1999 00:00
57 lines
3541 bytes
Yeah, I'm very disappointed by this.  I originally believed that Telocity
was installing their own DSLAM's but apparently that's not happening, and
functionally they are no different than Mindspring or Bellsouth.net except
for service details like # of e-mail addresses, web space, newsgroup
support, dial up time, etc.

Randy S.

cdronob@yahoo.com wrote:

> Hate to have to tell you this,but telocity relies on bellsouth for
> linetesting and routing thru their dslam equipment,then you have to
> rely on telocity's personnel to get your order right and in my
> experience thats not to likely,been trying to get their service since
> early Nov.somebody keeps dropping the ball finally orered from bellsouth
> installing tomorrow
>
> In article <83rf7o$7rs$1@nnrp1.deja.com>,
>   disgruntled bellsouth customer <rfc1122@my-deja.com> wrote:
> > Ordered Bellsouth ADSL 3 weeks ago.  Install  is scheduled for
> tomorrow.
> >
> > Just received a call today that they couldn't test my line because of
> > an address conflict.  I verified the address as correct.  It is the
> > same address they send my phone bills too.  It is the same address
> > they have come to on two separate occasions to fix line problems.
> > Apparently the guy who is supposed to test the phone line can't read
> > a map.  I live in an apartment building and the street only exists
> > within the complex and is about 300 meters long.  It is on any Thomas
> > bros. map printed within the last 5 years.  Fed Ex and UPS make
> > deliveries here all the time--I guess Fed Ex and UPS have higher
> > intelligence/educational requirements for their drivers than
> > Bellsouth has for their telecomunications technicians.  I don't
> > know if I want one of these dumbasses in my house now.
> >
> > The sad part is they have a big building on Strickland.
> > From my porch, using a 7 iron, I can hit a golf ball and hit their
> > building.
> >
> > What a bunch of idiots.  Now I got bounced back another 3 weeks.
> > After reading all the stuff on this group I knew something would go
> > wrong.  But I expected a more exotic excuse:  Time Warner-trained
> > squirrels eating wires, lightning strike, the-two-weeks-before-Y2K-bug
> > bug, something... but an imaginary address conflict 100 meters from a
> > major Bellsouth maintenance structure?
> >
> > The only reason I wanted Bellsouth is my company pays for
> > my phone bill and internet and Telocity can't put it on my
> > phone bill.  So I will just have to send in two bills instead.
> > A small price to pay to be free of  their crappy service.
> >
> > Sent via Deja.com http://www.deja.com/
> > Before you buy.
> >
>
> Sent via Deja.com http://www.deja.com/
> Before you buy.
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References: <83rf7o$7rs$1@nnrp1.deja.com> <83s1hv$kou$1@nnrp1.deja.com>

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From: Randy Switt <rswitt@ufl.edu>
Subject: Re: bellsouth is so stupid--hope Telocity is available in N. Raleigh
Date: 1999/12/22
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