Article View: triangle.online-access
Article #52Re: bellsouth is so stupid--hope Telocity is available in N. Raleigh
From: Carl Lackey
Date: Mon, 27 Dec 1999 00:00
Date: Mon, 27 Dec 1999 00:00
45 lines
3015 bytes
3015 bytes
Well, I sent a question to telocity. I asked about seeming contradictions in their FAQ. They say they assign a permanent IP when you place your order. They also say they use DHCP. Isn't that a contradiction? Anway their answer was nothing more than the url of the same FAQ. Not a good way to treat a potential customer. I guess I could say that my first impression is not very good. Carl in Raleigh disgruntled bellsouth customer wrote: > Ordered Bellsouth ADSL 3 weeks ago. Install is scheduled for tomorrow. > > Just received a call today that they couldn't test my line because of > an address conflict. I verified the address as correct. It is the > same address they send my phone bills too. It is the same address > they have come to on two separate occasions to fix line problems. > Apparently the guy who is supposed to test the phone line can't read > a map. I live in an apartment building and the street only exists > within the complex and is about 300 meters long. It is on any Thomas > bros. map printed within the last 5 years. Fed Ex and UPS make > deliveries here all the time--I guess Fed Ex and UPS have higher > intelligence/educational requirements for their drivers than > Bellsouth has for their telecomunications technicians. I don't > know if I want one of these dumbasses in my house now. > > The sad part is they have a big building on Strickland. > From my porch, using a 7 iron, I can hit a golf ball and hit their > building. > > What a bunch of idiots. Now I got bounced back another 3 weeks. > After reading all the stuff on this group I knew something would go > wrong. But I expected a more exotic excuse: Time Warner-trained > squirrels eating wires, lightning strike, the-two-weeks-before-Y2K-bug > bug, something... but an imaginary address conflict 100 meters from a > major Bellsouth maintenance structure? > > The only reason I wanted Bellsouth is my company pays for > my phone bill and internet and Telocity can't put it on my > phone bill. So I will just have to send in two bills instead. > A small price to pay to be free of their crappy service. > > Sent via Deja.com http://www.deja.com/ > Before you buy.
Technical Details
Message-ID:
<38682F5D.FA900822@bellsouth.net>Path:
arc1-ca.pugleaf.net!unknown!not-for-mailReferences:
<83rf7o$7rs$1@nnrp1.deja.com>Show Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 10bdad,29a50f98280604e9 X-Google-Attributes: gid10bdad,public X-Google-Thread: 1122a6,29a50f98280604e9 X-Google-Attributes: gid1122a6,public From: Carl Lackey <clackey3@bellsouth.net> Subject: Re: bellsouth is so stupid--hope Telocity is available in N. Raleigh Date: 1999/12/27 Message-ID: <38682F5D.FA900822@bellsouth.net> X-Deja-AN: 565536635 Content-Transfer-Encoding: 7bit References: <83rf7o$7rs$1@nnrp1.deja.com> X-Accept-Language: en Content-Type: text/plain; charset=us-ascii X-Trace: news3.mco 946351922 208.61.96.84 (Mon, 27 Dec 1999 22:32:02 EST) MIME-Version: 1.0 Reply-To: clackey@ipass.net NNTP-Posting-Date: Mon, 27 Dec 1999 22:32:02 EST Newsgroups: triangle.online-access,bellsouth.net.support.adsl