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Article #248

APC SmartUPS problem

#248
From: Paul Hopwood
Date: Mon, 07 Jun 2004 22:19
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I'm running a PC off a APC SmartUPS 420.  It passes self-test and,
after four hours or so, the PowerChute software reports the battery
capacity to be at 100% with 6 minutes of runtime remaining.  The load
looks fine, with one PC fitted with a 400W PSU drawing around 35%-40%
of capacity, depending on what it's doing at the time.

However, if I pull the AC supply the UPS and the attached server die
immediately.  If I run PowerChute after reconnecting power and
bringing it back up it reports the battery is discharged and only has
about 20% charge with less than a minute run time.

My gut feeling is the battery is shafted (if so any recommendations
where I can buy a replacement without paying APC reseller prices?) but
I'm not entirely convinced as it behaves as I'd expect a good one to,
shows normal charging patterns and passes the UPS self-test.  Anyone
able to shed any light on it?

-- 
>iv< Paul >iv<
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From: Paul Hopwood <paul@hopwood.org.uk>
Newsgroups: uk.comp.homebuilt,demon.tech.pc
Subject: APC SmartUPS problem
Date: Mon, 07 Jun 2004 23:19:41 +0100
Organization: hopwood.org.uk
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