🚀 go-pugleaf

(d.t.m added, so not snipped; FU set)

In article <HwlfyDAxEB$2EwK7@secondrow.demon.co.uk>, petier <{$petier$}@
secondrow.demon.co.uk> writes
>In article <CQuHz9Cyx7+2EwA4@pigsonthewing.demon.co.uk>, Andy Mabbett
><andy@pigsonthewing.demon.co.uk> writes
>>In article <koMOdBAu4D72EwO6@pigsonthewing.demon.co.uk>, Andy Mabbett
>><andy@pigsonthewing.demon.co.uk> writes
>>>I've just installed WinFax Pro 8.
>>>
>>>I want to use it's Talkworks Telephone to make phone calls, using a
>>>"hands free" headset.
>>>
>>>The Headset works fine when I play WAVs, CDs, etc, and record WAVs using
>>>my soundcard's own software.
>>>
>>>However, when I use my modem to dial, I can only hear the dialling tone
>>>from the PC (a speaker on my modem?). I had a similar problem using Win
>>>98s own dialler.
>>>
>>>What can I do to correct this?

>>I'm still struggling to fix this, depsite trying all the helpfiles and
>>diagnostics I can find.
>>
>>If it helps, I can answer a phone call which has been picked up by the
>>Winfax answer machine, using an ordinary telephone on the same line, and
>>my voice is then recirded, albeit in poor quality; incoming messages
>>reocrd properly.
>>
>>It strikes me that perhaps Winfax is "hearing" my modem, but not the
>>headset, which is plugged into the soundcard - presumably, modem and
>>soundcard should talk to each other?
>>
>>Any help realy would be appreciated (he pleaded, desperately...)

>d.t.modems would be the place to ask for the best advice.

Done; thanks.

> I have very
>little experience with hands free telephones etc but I think you have to
>plug your mic and speakers into the modem NOT the soundcard.

Thereby hangs a tale. This is a Dell system; it came with a neat
installation poster, showing what went where; the only problem with that
being that it showed a different modem to the one installed; I spent
about an hour trying to fathom it out, then called the Dell support
line, who helpfully explained that the soundcard - modem link is
internal, not external as shown.

>IIRC you can get link cables to make this possible.

They're shown in the poster, but I don't have them; nor anywhere to
put them if I did :-(

> If you don't have the facility to plug speakers and mics into your 
>modem then you are knacked - you haven't got a voice modem.

You had me worried there, but according to the bundled software, 
3 Com Modem Manager, I have a:

        U.S Robotics 56K Voice Win RS Rev 1.00.013

(it was simply described as a US Robotics V90 Global PCI Modem in the
spec; it never occurred to me that it might be anything other than a
voice modem).

I suppose it's possible that the modem and soundcard are not connected,
internally?

I'll call Dell tomorrow to see what they say. On my ordinary 'phone :-(
-- 
Andy Mabbett

I've given up superstitious mumbo jumbo for Lent...