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Article #53Re: SCANNERS - AVOID BLACK WIDOW.
From: Paul Whiteside
Date: Fri, 04 Dec 1998 00:00
Date: Fri, 04 Dec 1998 00:00
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On Thu, 3 Dec 1998 18:41:31 -0000, "Andy Thompson" <andyt@technologist.com> wrote: >AVOID BLACK WIDOW. >I bought one of these. I spoke to them and confirmed it worked under NT4 >SP4. bottom line is it doesn't. Tech support is useless. Trunk call only. >They don't answer faxes or letters. > I have dealt with Black Widdow for years and found the help and support to be first class. I had trouble with a 9636 Hi-Res Scanner whn I changed to Windows 98 and the support was brilliant. They insisted it was not the scanner at fault and even swapped it out for a brand new replacement to prove a point. It turned out to be a software problem on my system causing the problem. As for faxes and letters, they answered mine OK and bunged in some free software too!
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 1057da,e73b65e4769a739d X-Google-Attributes: gid1057da,public X-Google-Thread: 1002bf,e73b65e4769a739d X-Google-Attributes: gid1002bf,public X-Google-Thread: f5142,e73b65e4769a739d X-Google-Attributes: gidf5142,public From: paul@pwnet.co.uk (Paul Whiteside) Subject: Re: SCANNERS - AVOID BLACK WIDOW. Date: 1998/12/04 Message-ID: <3668b181.67878184@news.dial.pipex.com> X-Deja-AN: 418567535 Content-Transfer-Encoding: 7bit References: <36664851.5883@netcomuk.co.uk> <bZA92.435$W3.1178@newsr2.u-net.net> Content-Type: text/plain; charset=us-ascii Organization: paul@pwnet.co.uk Mime-Version: 1.0 Newsgroups: uk.comp.misc,uk.adverts.computer,ba.market.computers