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1 total messages Started by Bob Wilson Fri, 27 Jul 2012 18:09
Avoid JUSTCLOUD! SCAM WARNING
#104
Author: Bob Wilson
Date: Fri, 27 Jul 2012 18:09
229 lines
11563 bytes
Avoid JUSTCLOUD!

(JustCloud, MyPCBackup, NovaTech Cloud, OnlineConsumerReport, Backup 
Genie, and Zip Cloud)

Justcloud.com claims that you can store your files on the cloud and 
retrieve them from anywhere in the world.

The DON'T mention corrupted files, buggy software or their lousy 
"support."

Here is a sampling of reviews across the net:

===== http://www.expertreviews.co.uk/software/1291117/justcloud-com

Terrible and slow as death: This justcloud.com is �garbage�!!!, so far I 
have been using it for 38hrs and all I have uploaded is 19gis, and I have 
been hitting the upload tab on the little app that is on their site, it�s 
very crapy little program every 3.5 hrs it will stop uploading. I have 
2megs upload and on mediafire I upload a 995meg video file in a little 
over 63min. Also emailed them twice and they have not gotten back to me. 
I guess I will be doing a charge back to get my money back.

By hectoh on 5 Apr 2012 

===

Fail...I completely agree. First concern - any company like this that is 
afraid to post their pricing online raises the hackles on the back of my 
neck. Second concern, ok, sent them the email and got their pricing 
structure, seems attractive, actually too good to be true given that they 
have an "unlimited storage" option for about $55/year... but decided OK, 
lets give the 14 day Free Trial a try. Right. Its a free trial that 
doesn't let you do ANYTHING, except get access to the pricing structure 
and their efforts to get a credit card number. You can see the pretty 
interface, but can't test how well it works 
at all. Oh, and don't even get me started about the interface not giving 
you access to features like encryption. Really dodgy. Well in my 
experience, when things before the sale concludes are this shaky, things 
NEVER improve after the sale. I'm outta hear. Thanks anyways.

By Mazxx on 23 May 2012 

=====

Justcloud: Avoid! Great 1st impressions. Nice simple interface. Then once 
i joined, I realised just how slow the upload facility is. They want you 
to pay more to increase the speed of upload, which wasn't clear at the 
beginning. They initially answered a few of my queries, then all went 
quiet and they ignored me a week into my plan. It will take me about 4 
weeks (seriously) of of constant use to upload my files. Don't believe 
the hype. They promise a lot, but fail miserably. I thought this was 
going to simplify my life...its just complicated it. Really. Very 
annoyed.

By spudsnruf on 28 May 2012 

=====

carto - Backup speeds are so slow (as in snail-like) that the service is 
useless unless you have very little to back up. Plus they annoy with 
"discounts" and "upgrades" - the latter being necessary to get proper 
service. Finding out the "real" prices is not easy and even when you pay 
the discounted sub, you find that there are more upgrades. As for their 
"anytime refund"... well be prepared to wait!!!

=====

Hopeless support - Backups seem OK but help/support is a nightmare. 
Reprted a problem over 2 weeks ago and at least 10 different support 
people have replied but no-one came near to helping. Basically cannot 
access account/site with iPhone despite this being advertised. Looking at 
their replies you can see they don't even read the question properly. 
Tickets get closed before they are resolved too. I would probably avoid 
this bunch as it is likely you will need help at some point but they 
really have no clue about tech support. Avoid.

By ianpugh on 12 Jun 2012 

=====

Popular ... With Affiliate Promoters. The only good write-ups of 
justcloud are coming from JC's affiliates. And these affiliates are very 
aggressive at painting justcloud as some sort of cloud storage savior.

On YouTube, you'll find lots of suspicious videos touting the service. 
One of them, by FindOnlineBackup, has a 17% thumbs-to-views ratio for the 
video! That's unheard of. In fact, it's highly suspicious marketing. May 
have used "Boostmynetwork.com" 

[ ... A comparable video, "Online Backup Review", has just 2.5% 
thumbs-to-views. Also, very few comments for the number of views. 
FindOnlineBackup permits only positive comments, so you know he has a 
stake in promoting it.]

JustCloud just looks like a one-man operation and a very big gamble to 
entrust your personal data with. I've been burned a few times and know 
the pattern of scammers. JustCloud has that ripoff vibe.

By letmachimein on 13 Jun 2012 

=====

Just NO! 5 days after signing up, I have a whole 30 Gig out of 250Gig 
backed up. Alternatively on LiveDrive, I was able to upload my entire 
250GB of backup files in about 3 or 4 days. I emailed JustCloud to cancel 
my account due to the uselessness of the slow uploads and they added the 
"upload boost"-whatever package to my account for free. This helped about 
as much as a case of hemorrhoids. Not even an extra 100 MEG since the so 
called "boost" 24 hours ago. I'm just going back to LiveDrive. Even with 
the little annoyances I had with them, nothing else has been worth it for 
me so far.

By appledapples on 23 Jul 2012 

=====

Unmittigated waste of time and money! I uploaded 135 Gigs to Justcloud. 
As bad luck would have it, a disk crashed and I had to restore all of my 
files. That process, believe it or not, took SIX WEEKS, and some files 
and folders were corrupt. Support from this company is ABYSMAL, and I 
ended up cancelling my account and requesting a refund from the company 
and through PayPal. Here is an in-depth review: http://kenmcvay.com/?p=
366

By kmcvay on 26 Jul 2012 

===== http://download.cnet.com/Just-Cloud/3000-18500_4-75692723.html

"Not Impressed" Cons: Can't edit or remove files. Once uploaded they will 
be there forever. Upload takes FOREVER!!! Days/weeks/months. I even 
upgraded my internet speed to 30g from 15g & paid justcloud $14.95 for 
the "upgrade" for faster uploads because I knew I was going to be 
uploading a lot of data. It didn't change anything. When justcloud is 
running on the computer it slows my network and anything trying to access 
our wi-fi network goes turtle speed. Smart phones, computers, PS3 etc.

Summary: Disappointed. How much did justcloud pay 
http://online-storage-service-review.toptenreviews.com/ 
to give them the #1 ranking in online storage?

=====

"Not Disclosed: Sync Space MUCH Smaller Than Backup"
Cons: What JustCloud does not disclose, and in fact actively 
misrepresents if you chat with their online pre-sales reps, is that you 
are given SIGNIFICANTLY less space for cross-computer file 
synchronization than what you order. For example, if you order the Home 
package, it gives you 75 GB of cloud backup space, but only 1.1 GB of 
those files can be synchronized between computers before you must 
purchase additional "sync space" in the amounts of 20-40 GB for $9.95-
39.95.

For those considering this service for the backup, yes, they're cheap 
at between $0.01 and $0.07 per GB (with the 35% discount you get when 
you try to leave their sales page before ordering), but once you sign up 
you're limited to a single computer for backing up. Additional computers 
will cost you additional funds.

Summary: This is a VERY shady service that drastically misrepresents the 
products and services for sale and tries to resolve all issues by selling 
you add-ons.

=====

"JustAvoid - This service is a sales vehicle." Aggressive sales tactics. 
Misleading offers, "free" service is less than 50mb which makes it 
impossible to evaluate the service without upgrading. Upload speed is 
extremely slow. Did I mention the overly aggressive sales tactics and 
nagging messages to UPGRADE UPGRADE UPGRADE?

Summary: This service is a turn off right off the bat. I was initially 
interested because the JustClous service appeared in an advertisement 
in my HostGator cPanel. It was offered as a "Free Service". What I was 
getting for free was 115mb (yes, MEGAbytes) of storage. I installed the 
JustCloud software on my PC and the very first thing it did was to nag 
me to upgrade. Then, 5 minutes later I received an email saying my 
account was "flagged" because my files were not backed up. Excuse me, 
but I had not even had time to set up the backup folders. More nagging to 
buy. 

JustCloud does not have the luxury of behaving in this fashion when 
other services provide GIGAbytes of storage, and is ACTUALLY free 
(Google+, DropBox, Picasa, others). I have never received any nagging 
emails from any of those services, because their service sells itself. 
From reading the reviews here, it seems like I am not alone in my 
experience with JustCloud. My advice?: Just AVOID

=====But wait, there's more!

http://www.bestonlinebackupdeals.com/reviews/livedrive-review/
http://www.scambook.com/search/reports?search=Just+Cloud

Just Cloud Complaint 124252 for $50.00 -- Simply put; the damn thing 
doesn't work, yet the company seems to be able to debit the user account 
with no error... MORE THAN ONCE A MONTH! I downloaded this application 
and found that it�

Posted Jan 10th, 2012
I'm sorry if this seems petty but this is advertised as a free 
service! After you enroll and subsequently backup your files your 
given a warning that they couldn't backup all your files and�

Posted May 11th, 2012
I tried signing up with a small amount of storage space to try them 
out. They rejected my credit card because they wanted more information 
then I was willing to provide. I cancelled the sign-up�

Posted May 31st, 2012
Their software and web interface does not work properly. I am unable 
to use the service. No contact information other then an email. 
They do not reply your email. Do not fall, do not use justcloud.�

Posted Jun 1st, 2012
JustCloud never worked properly. I notified them of that fact the day 
after I subscribed to their service. When they finally bothered to get 
back to me, they told me to simply let my computer run�

Posted Jul 16th, 2012
JustCloud is somehow bypassing my pop-up blocker, opening ups new 
browser warning of an ESPN.COM/go related virus which is destroying 
all personal files, with an offer for free file backup by clicking�

JustCloud
Backup Genie
MyPCBackup
OnlineConsumerReport
Zip Cloud
NovaTech Cloud
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