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Article #43

Re: ipod, itunes and external firewire drive problem.

#43
From: moll
Date: Sun, 19 Oct 2003 00:05
31 lines
2703 bytes
On Sat, 18 Oct 2003 21:26:41 +0800, moll wrote: the problem (for anyone
still interested) seems to be iTunes...

thhis is what I reported to Apple:


"I reported earlier problems getting iTunes to recognize an iPod as a valid
source when it was daisychained through an external firewire hard-drive.

I now have a firewire hub and have narrowed down the range of the problem.

The iPod is always mounted in finder, and iPod software update 1.3 finds
it without fail. iTunes only finds it intermittently however, even when
plugged in to the hub. In order to get it recognized reliably I have to
eject the firewire drive, unplug it and reboot with only the iPod
connected. Once iTunes has found it I can then plug in the firewire drive
and it gets mounted in the usual way.

Then everything works fine UNTIL the hard-disks are put to sleep by Energy
Saver... the the iPod is lost again.

I am guessing that iTunes only has a limited time in which to recognize
the iPod as an iPod when it is plugged in. If the system is busy mounting
the external firewire drive because it and the iPod are plugged in
together then that window of opportunity is lost. Pure speculation of
course. What is certain is that it is an itunes bug, given that iPod
Software updater can always find the iPod, even when iTunes can't.

regards

moll"
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From: "moll" <max@hotmail.com>
Subject: Re: ipod, itunes and external firewire drive problem.
Date: Sun, 19 Oct 2003 08:05:44 +0800
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