🚀 go-pugleaf

"David Atherton" <datherton@dabs.com>  wrote:


>In computers it is small dealers talking to global players (Panasonic,
>Samsung, IBM, Hitachi, Mitsubishi are 5 vendors we deal with - all the
>global Top 20 in turnover). Also people don't understand the products, so
>many returns are not so clear cut. Finally the most important qualification
>to start as a computer dealer is product knowledge not marketing or
>administrative skill.
>

Mind you, judging by the thread about Dabs and the problems that guy has had, it
might well seem that a lot of mail order companies are pretty poor at customer
service, returns, warranty etc.

It can be cheaper mail order, but with small retailers also selling bits at mail
order rates a lot of folk may just vote with their feet, and use the small retailer.
At least you get a face to face meeting if something does go wrong, and you don't get
the "its definitely sent" line when you know full well the mail order company hasn't
even dispatched it!


Replace Anti-Spam X in address with 'al'to reply

Correct address is:
storm@globalnet dot co dot uk  (replace ' dot ' with a . )

bye

Andy
From Lincolnshire, England