Re: Watford Electronics ripped me off.. full story to follow. <--- Beware of them...

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Article #39

#39

From: Ray Barber
Date: Fri, 19 Jun 1998 00:00

25 lines
1939 bytes

It is not acceptable for companies to behave like this.  Do as I did and
report them to the Office of Fair Trading in yoiur local area.  If they
receive enough calls the OOFT will investigate and take action.

Ray B

In article <898214960.12998.0.nnrp-11.c1edda70@news.demon.co.uk>, "C.L."
<cielco@cielnet.demon.co.uk> writes
>I am at a loss to understand what is going on at present.
>Is it normal practice in all retail industries that customers have to resort
>to legal action to receive a satisfactory result on problematic goods?
>I have not heard of M&S or BHS being taken to small claims court for faulty
>underware!
>Is this industry particularly useless at customer relations or is it the
>customers are more aggressive?
>
>>> Acting like a cowboy is often acceptable business behaviour.
>>
>
>
>

-- 
Ray Barber

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From: Ray Barber <raybar@sercobed.demon.co.uk>
Subject: Re: Watford Electronics ripped me off.. full story to follow. <--- Beware of them...
Date: 1998/06/19
Message-ID: <cFtXYBAQIri1EwON@sercobed.demon.co.uk>
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