🚀 go-pugleaf

In article <753d5sF16dqncU1@mid.individual.net>,
 "Simon Finnigan" <simonfinnigan@hotmail.com> wrote:

> <s_pickle2001@yahoo.com> wrote in message 
> news:d996574a-8bb1-44b7-8bc7-a9281c8892f6@e21g2000yqb.googlegroups.com...
> On Apr 16, 9:55 am, "Simon Finnigan" <simonfinni...@hotmail.com>
> wrote:
> 
> > I doubt you`d be able to really justify 3 hours to reply to a single
> > letter - you could try, but failing to prove this as an actual cost 
> > wouldn`t
> > make anyting else you say look good. Don`t forget that those charges from
> > the banks you`re complaining about are now being challenged, and many 
> > banks
> > have brought them down to a more sensible level themselves - how do you
> > fancy your chances at proving your letters cost much more than the banks 
> > do,
> > when they have teams of highly paid people to make their point?
> 
> The banks have automated systems and ready-made form letters, he
> hasn't. He has to sit down, think about what he wants to write and
> write it rather than just select a form letter and maybe add a
> paragraph. An hour is quite a reasonable length of time for this in my
> opinion. 

> An hour may be reasonable yes, but three hours would be far more than could 
> be justified.

I would find it hard to complete a satisfactorily worded letter to suit 
that kind of circumstance in less than an hour - three hours seems 
entirely reasonable to me.

Sam