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Article #27

Re: 10quid - retrospective change of Ts and Cs, or website mistake?

#27
From: {$DB$}
Date: Tue, 16 Apr 2002 09:15
81 lines
4891 bytes
In uk.net.web.authoring Dave Eastabrook <news@nospam.demon.co.uk> wrote:
> Anyone got a cached or stored copy of 10quid's Ts & Cs from 2 years ago?

Yes, we can show you.. alternatively, you are quite welcome to
search Deja and see postings made by myself and others around the
time and actually note that the transfer fee was always in place.

Or maybe one of our customers can inform you of this... Maybe
'bigbytes' remembers this too.

> 2 years ago in June I registered a few domains with 10quid.co.uk.  In
> those days I had read all the T's & C's of all the registrars, and do

I am very surprised then that you are disputing this.. 10Quid's
business model has always been to charge �10 + VAT per domain
transfer.

> not remember anything in 10quid's about charging a transfer out fee.  I
> do remember that the website wasn't perfect (few are!) and that if I
> recall correctly the Ts and Cs there were in fact for bargaindomains

The T&Cs were never those fo BargainDomains.

> which does not mention a transfer out fee.  In much the same way as now
> the terms (bottom front page) point to cyberstrider.net, not to 10quid's
> own terms, there were crossed links on the site back then.  And any

You are then not looking properly. The T&Cs at the bottom of the
page of 10Quid's web site are not the terms for 'services' offered
by 10Quid, but are terms of site usage of 'Cyberstrider Limited'.

For 10Quid's service T&Cs, you need to look in the 'help' section.

> email to do with the registration didn't mention anything about transfer
> out fees.  There was of course no written agreement.

There was no 'written' agreement because it was all on line. If you
wish to jog your selective memory, then remember that when you
filled in the form online - just before you clicked on 'submit' to
go on to the payment page, you were also required to 'tick' a box
'agreeing' to the T&Cs.. with the T&Cs actually printed out on the
same page right beneath the order form.

> Recently when I asked to transfer the Tag to another registrar, Denesh
> Bhabuta refused on the basis that it would cost 10 quid per domain.

Yes, this is correct and I am not here to breach our own T&Cs.. and
I will not allow anyone to breach them either.

> But this was not the deal when I registered the domains with them, and I

Prove it.

> am now asking Nominet to transfer them for me, hence the hope that
> someone has a stored copy of the Ts and Cs.

As I have mentioned to you before when you argued this, We have had
ex-customers do exactly the same - with domains they registered
before you did. Nominet have been through this at least twice
before, and had to inform those custimers to refer back to us and
complete their contractual obligations with us... these were for
domains registered before the ones you were disputing, and Nominet
have had a copy of the T&Cs from that time.

> 10quid is owned by Denesh Bhabuta who also owns cybes and cyberstrider.

10Quid is not owned by me - it is owned by Cyberstrider Limited.
There is a major difference.


> Thanks very much for any help

I hope that this can be settled amicably and by no one breaching any
contracts.

Regards
Denesh
-- 
Denesh Bhabuta
Cyberstrider Limited - www.cyberstrider.net
Aexiomus Limited     - www.aexiomus.net
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From: {$DB$}@cyberstrider.net
Newsgroups: uk.net.web.authoring,uk.net,alt.internet.providers.uk,demon.homepages.authoring
Subject: Re: 10quid - retrospective change of Ts and Cs, or website mistake?
Date: Tue, 16 Apr 2002 09:15:16 GMT
Sender: Denesh Bhabuta <denesh@p44.the.uk.cyberstrider.net>
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