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Article #35

Re: 10quid - retrospective change of Ts and Cs, or website mistake?

#35
From: Peekaboo
Date: Tue, 16 Apr 2002 16:27
29 lines
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<{$DB$}@cyberstrider.net> wrote in message news:1018972389.126820@cache...
> In demon.homepages.authoring no one <spam@spamtrrap.info.invalid> wrote:
> > It would have been a nice bit of PR to give older customers the webspace
> > and control panel for free as the price remained the same TMK - but the
>
> Ah - that actually happens automatically at the renewal stage. :-)

That much is true as I have recently renewed two such domains (but it might
have been a good gesture to upgrade existing customers when the new service
was introduced as there was a significant time gap before renewal dates).

I did nearly lose those names though recently, as the original package
purchased was for web forwarding only and the reminder about renewing the
names was sent to info@thedomain (I didn't have mail forwarding on those
domains) which when I checked later was automatically sent back to 10Quid -
it was not sent to the registered e-mail address from when the domain was
purchased.  I was only able to renew by the skin of my teeth when a final
reminder along the lines of "if you don't renew your domain today you'll
lose it" arrived at the correct e-mail address within hours of me returning
from holiday - had I stayed away another day I would have lost my names.

I think it is true that a batch of us early customers possibly didn't get
the best service in that respect.

--
Julia
Spread the World Web Site Design
http://www.spreadtheworld.com/
http://www.lancs-net.co.uk/
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Reply-To: "Peekaboo" <peekaboo@NOSPAMzen.co.uk>
From: "Peekaboo" <peekaboo@NOSPAMzen.co.uk>
Newsgroups: uk.net.web.authoring,uk.net,alt.internet.providers.uk,demon.homepages.authoring
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Subject: Re: 10quid - retrospective change of Ts and Cs, or website mistake?
Date: Tue, 16 Apr 2002 17:27:38 +0100
Organization: Peekaboo
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