🚀 go-pugleaf

Jennifer wrote:
> 
> I was wondering how Nextel service is in the Northern Virginia area
> and DC area.  I am about to switch cell phone companies and I am
> seriously considering Nextel.  Right now I have Sprint and service is
> very sporatic where I live.  I don't get any service in my house.  I
> am wondering if Nextel is going to have better coverage.  Thanks for
> telling me any of your experiences with the company.
> 
> Jennifer

I hope you receive better answers than I did! I wrote to Nextel
yesterday, to inquire about the Direct Connect, and look at the
ridiculous answer I received:


> Inquiry/Comments or Request:
> Do you know when you may be changing your
> current rate plans? My friend and I are looking
> for an inexpensive plan so we can use the
> Direct Connect feature unlimited. Most people
> in this region are buying ATTWS and Cingular
> because they offer unlimited nights/weekends
> and have FREE long distance for $39.95 month.
> Do you think you may be changing to an
> inexpensive plan anytime soon? Thank you.
> (I'm in the DC-Balt area)

And here is the response I received:
====================================

> Dear Sir,
> 
> Thank you for using nextel.com.
> 
> Please contact your Local Nextel Sales Representative to obtain
> rate plan details on current promotions.
> 
> Should you have any additional questions or concerns, please
> do not hesitate to contact us via our website at www.nextel.com.
> In the meantime, I hope you have a terrific day!
> 
> Sincerely,
> Jennifer Meyers
> Customer Care online
===========================================================

Amazing. She told me to have a "terrific day" but didn't
answer any questions. Now I know what kind of customer
service they have -- none!