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Article #1098

Re: Crapola Deluxe at Verizon

#1098
From: Tiny Human Ferret
Date: Wed, 15 Aug 2001 16:35
76 lines
5379 bytes
Allen Seth Dunn wrote:
> 
> "pltrgyst" <pltrgyst@bellatlantic.net> wrote in message
> news:fbae7.371$ij.124071@typhoon1.gnilink.net...
> > "John Gilmer" <gilmer@crosslink.net> wrote in message
> > news:3b784bb2$0$31890@dingus.crosslink.net...
> > > There are two models of usenet:
> > >
> > > The first model is that of a quality newspaper "letters" page in which
> > > people express their thoughts on recent events and other items of
> interest
> > > and SIGN their REAL names.
> > >
> > > The second model is that of a dirty "restroom" in an X rated theatre.
> > > "People" just write what they please and insult whom they please.
> >
> > Your oversimplified view of the world makes no provision for those people
> > who own their own domains, and who post or email from various addresses at
> > those domains as a valid and effective communications management tool, and
> > who now cannot do so. These addresses are just as "REAL" and directly
> > associable with their owners as any ISP account.
> >
> > One of the reasons for owning a domain is to have a literally life-long
> > valid email address, rather than what passes for "lifetime" in the
> Internet
> > world of collapsing dot-coms. Most hosting services offer POP or IMAP
> > service only, not SMTP.
> >
> > I sent Verizon a long, polite letter of complaint about this new policy
> and
> > got back a page of the subject crapola signed by a PR person who wouldn't
> > know SMTP from ordinary TP. I'm voting by terminating Verizon and going to
> > Earthlink DSL.
> >
> > -- Larry
> 
> I would like to add to the rants mentioned in this thread. I know this
> switches gears a little, but it still is Verizon. Anyway, my dad and I
> walked into a Verizon Wireless store in hope that we could switch our phones
> and plan from analog to digital. My dad being smart, had called Verizon on
> several occasions previous to coming to the store to buy a plan and the
> phones. He THOUGHT he had already selected a plan on the phone and all he
> had to do was mention it to a sales rep in the store to actually purchase
> the plan and purchase two phones. However, what happened is that the plan
> that he was going to go on was closed to new members as of August 1st
> according to the sales rep and the computer. So, my dad called Verizon
> Wireless using the same number he had, and got told that the best plan for
> him was the one he had mentioned to the sales rep. My dad mentioned this to
> the sales rep inside the store, and the sales rep went took the phone.
> Anyways, after over an hour, my dad finally got a plan, though not the plan
> he wanted and for a little more than he wanted to pay. By the time we left
> the store, we had been in there for over 90 minutes (the printers at Verizon
> were going on the fritz at that time too). To sum up my rant, it is really
> sad when the people on the phone and the people in the store are not on the
> same page. It is simply ridiculous. This was yesterday. Today, my dad called
> his Stock broker and told him to sell any Verizon stock that my dad may have
> owned. He also vowed not to renew his contract after it expired next summer
> (it would have cost him $180 to break the contract now). In the same
> respect, their phone lines are so outdated at my house, that I can not
> receive an internet connection of over 28800 bps because of my signal having
> to go through too many analog-digital switches. Shit, when I go to college
> next year, I hope I don't end up going to a place covered by Verizon in any
> way whatsoever.

Allow me to recommend Heller, http://www.his.com/ or for that matter UUNET
http://www.uu.net/ as they are competently managed and technically
qualified. They're both service-oriented rather than sales-oriented. You may
pay a premium rate, and get premium service, or you can pay very little and
get very little.

BTW -- academic institutions generally have truly superior internet
services.


-- 
Whom thou'st vex'd waxeth wroth:  Meow. <-----> http://earthops.net/klaatu/
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Date: Wed, 15 Aug 2001 12:35:26 -0400
From: Tiny Human Ferret <klaatu@clark.net>
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Subject: Re: Crapola Deluxe at Verizon
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