🚀 go-pugleaf

On Tue, 20 Jan 2009 08:31:40 -0800 (PST), "Ol' Grand Bag"
<perryneheum@hotmail.com> wrote:

>Poor and unethical service!
>
>If you sign up with these people you'll find:
>
>1)    They skip scheduled pickups without batting an eye.  And you're
>still billed for the missed pickup. Non-negotiable.
>
>2)    If you want to cancel "service" they charge you $45 to pick up
>THEIR trash receptacles, regardless of condition!  (Check their fine
>print.)  And because AAA will not give a receipt for the receptacle at
>pickup, there is nothing to stop them from billing you $100 for an
>"unreturned" or lost receptacle.
>
>These underhanded billing procedures serve as CANCELLATION CHARGES!
>AAA is the only trash company that does this.
>
>I have established a case with the Better Business Bureau of Metro
>Washington, D.C. and Eastern Pennsylvania to dispute the $45 charge.
>But AAA has a lengthy list of complaints with the BBB, so arbitration
>might take a while.
>
>Check out other customer complaints against AAA:
>
>http://www.insiderpages.com/b/3723041244
>
>
>Meanwhile  ...
>
>BEWARE AAA Recycling & Trash Removal

Yes, you are very correct.

We had AAA years ago and they are terrible.  They don't pick up the
trash sometimes.  Are arbitrary about what they will pick up.
Sometimes will take yard waste and sometimes they won't.  Sometimes
things like tree branches must be tied together and other times must
not be tied.  They are arrogant as h***.

I dumped them and got BFI and had hard time getting AAA to pick up
their bin and recycle box.  They finally picked the things up and then
tried to charge me for them saying they did not get them.  They also
sent bills for several months saying we did not cancel the service
correctly????

Then AAA bought BFI and again we were stuck with AAA's bad service.

A friend recommended New Vision Services and we have been delighted
for several years.  New Vision is a local company and you get a human
when you call and they will take care of any problems.  I'd recommend
New Vision to anybody looking for good service if they work in your
area.  Look them up in phone book.