Thread View: va.general
3 messages
3 total messages
Started by Ol' Grand Bag
Tue, 20 Jan 2009 16:31
BEWARE!!! If You're a Homeowner In Northern Virginia -- AVOID AAA Recycling & Trash Removal "Services"!
Author: Ol' Grand Bag
Date: Tue, 20 Jan 2009 16:31
Date: Tue, 20 Jan 2009 16:31
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Poor and unethical service! If you sign up with these people you'll find: 1) They skip scheduled pickups without batting an eye. And you're still billed for the missed pickup. Non-negotiable. 2) If you want to cancel "service" they charge you $45 to pick up THEIR trash receptacles, regardless of condition! (Check their fine print.) And because AAA will not give a receipt for the receptacle at pickup, there is nothing to stop them from billing you $100 for an "unreturned" or lost receptacle. These underhanded billing procedures serve as CANCELLATION CHARGES! AAA is the only trash company that does this. I have established a case with the Better Business Bureau of Metro Washington, D.C. and Eastern Pennsylvania to dispute the $45 charge. But AAA has a lengthy list of complaints with the BBB, so arbitration might take a while. Check out other customer complaints against AAA: http://www.insiderpages.com/b/3723041244 Meanwhile ... BEWARE AAA Recycling & Trash Removal
Re: BEWARE!!! If You're a Homeowner In Northern Virginia -- AVOID AAA Recycling & Trash Removal "Services"!
Author: suckyasimple
Date: Tue, 20 Jan 2009 17:23
Date: Tue, 20 Jan 2009 17:23
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Amen to these sentiments ... but read the fine print ...
Re: BEWARE!!! If You're a Homeowner In Northern Virginia -- AVOID AAA Recycling & Trash Removal "Services"!
Author: Bowolov Colostomsky
Date: Tue, 10 Mar 2009 14:31
Date: Tue, 10 Mar 2009 14:31
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Three months after I (thought I'd) cancelled my AAA anti-service, they're still trying to hold me up for $45 for "reconditioning" my receptacle, which they picked up in excellent condition in January! The Better Business Bureau of Greater Washington can get no intelligible response to my complaints, which the BBB says is among many dozens they've got on file against AAA.
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