🚀 go-pugleaf

We are running MX 3.1C, UCX 1.3, and VMS 5.5-2 on new MV3100's.  Accounts were
moved from a functioning system on an MVII which didn't have the problems I'm
now encountering (I think, that system was only on 5.5-2 for two weeks prior to
the shift and the problem is only occuring on some low use accounts).

The symptoms:

Local VMS mail (node::user) works for all users and hosts.

Inbound mail works for all users.

Outbound mail addressed mx%"..." goes down a hole.  For a mail addressed to a
another user on another local node with debug on all I see is one entry in the
router log that looks like:

15-DEC-1992 15:37:26.32 %PROCESS, Processing entry number 32360
15-DEC-1992 15:37:26.43 %PROCESS, Status from READ_INFO was 00000001
15-DEC-1992 15:37:26.43 %PROCESS, Message originated in VMS Mail.
15-DEC-1992 15:37:26.44 %PROCESS,  will run domain expander on envelope
 addresses.
15-DEC-1992 15:37:26.44 %PROCESS,  will run domain expander on message headers.
15-DEC-1992 15:37:26.73 %PROCESS, Finished VMSmail-origin preprocessing.
15-DEC-1992 15:37:26.73 %PROCESS, Marking this entry as finished.

I can't find any entries in any other logs including Local that refer to this
message, the user who sent it or the user it was addressed to.

A user with sysprv shows this problem as well.

MCP show all shows:

Configuration file: MX_DEVICE:[MX]MX_CONFIG.MXCFG;7

MX version id is: MX V3.1C

Domain-to-path mappings:
  Domain="queens.edu", Path=Local
  Domain="jtk.queens.edu", Path=Local
  Domain="jtk", Path=Local
  Domain="[152.36.64.252]", Path=Local
  Domain="*.BITNET", Path=SMTP, Route="cunyvm.cuny.edu"
  Domain="*.UUCP", Path=SMTP, Route="uunet.uu.net"
  Domain="*", Path=SMTP

Aliases:
  LocalName="Postmaster", Address="ault@jlp.queens.edu"
  LocalName="POSTMAST", Address="ault@jlp.queens.edu"

SMTP agent settings:
  Retry interval:                    0 00:30:00.00
  Maximum number of retries:      96
  Number of DNS failure retries:  12
  Accounting:                     disabled
  Default router:                 (none)

LOCAL agent settings:
  DECnet delivery retry interval:    0 00:30:00.00
  Maximum number of retries: 96
  Accounting disabled.
  Top headers:
    FROM,SENDER,TO,RESENT_TO,CC,RESENT_CC,BCC,RESENT_BCC,MESSAGE_ID,
    RESENT_MESSAGE_ID,IN_REPLY_TO,REFERENCES,KEYWORDS,SUBJECT,
    ENCRYPTED,DATE,REPLY_TO,RECEIVED,RESENT_REPLY_TO,RESENT_FROM,
    RESENT_SENDER,RESENT_DATE,RETURN_PATH,OTHER
  Bottom headers:
    (none)

ROUTER agent settings:
  Automatic percent-hack handling: enabled

JNET agent settings:
  Automatic percent-hack handling: enabled
  BSMTP replies:                   disabled
  Accounting:                      disabled
  Lenient about gatewaying mail:   no
  No mailer username set.

DECnet_SMTP agent settings:
  Retry interval:    0 00:30:00.00
  Maximum number of retries: 96
  Accounting disabled.

SITE agent settings:
  Retry interval:    0 00:30:00.00
  Maximum number of retries: 96

X25_SMTP agent settings:
  Retry interval:    0 00:30:00.00
  Maximum number of retries: 96
  Accounting disabled.

(queens.edu is defined in the DNS as a mail alias for jtk.queens.edu)

 and ucx$ucp show host gives:

     LOCAL database

Host address    Host name

127.0.0.1       LOCALHOST, localhost
152.36.64.251   jlp.queens.edu, jlp, JLP, admin, ADMIN
152.36.64.2     jr.queens.edu, jr, JR
152.36.64.252   jtk.queens.edu, jtk, JTK, james, JAMES, JTK.QUEENS.EDU
152.36.64.1     max.queens.edu, max, MAX
128.109.193.1   ncnoc.concert.net

     BIND database

Server:   128.109.193.1    ncnoc.concert.net

Host address    Host name

192.101.21.1    ncnoc.concert.net
128.109.193.1   ncnoc.concert.net
128.109.131.3   reggae.concert.net
152.36.64.4     pc004.queens.edu
152.36.64.5     pc005.queens.edu
152.36.64.6     pc006.queens.edu
152.36.64.7     pc007.queens.edu
152.36.64.251   jlp.queens.edu
152.36.64.1     max.queens.edu
152.36.64.252   jtk.queens.edu
152.36.64.3     pc003.queens.edu
152.36.64.2     jr.queens.edu

finally sh log mx* gives:

(LNM$SYSTEM_TABLE)

  "MX_DEVICE" = "JTK$DKA300:"
  "MX_DIR" = "MX_DEVICE:[MX]"
  "MX_EXAMPLES_DIR" = "MX_ROOT:[EXAMPLES]"
  "MX_EXE" = "MX_ROOT:[EXE]"
  "MX_FLQ_DEBUG" = "ON"
  "MX_LOCAL_DEBUG" = "ON"
  "MX_LOCAL_DIR" = "MX_ROOT:[LOCAL]"
  "MX_MAILSHR" = "MX_EXE:MX_MAILSHR"
  "MX_MAILSHRP" = "MX_EXE:MX_MAILSHRP"
  "MX_MLF_DIR" = "MX_ROOT:[MLF]"
  "MX_MLIST_DIR" = "MX_ROOT:[MLF.MAILING_LISTS]"
  "MX_MSG" = "MX_EXE:MX_MSG"
  "MX_NODE_NAME" = "jtk.queens.edu"
  "MX_ROOT" = "MX_DEVICE:[MX.]"
  "MX_ROUTER_DEBUG" = "ON"
  "MX_ROUTER_DIR" = "MX_ROOT:[ROUTER]"
  "MX_SHR" = "MX_EXE:MX_SHR"
  "MX_SITE_DEBUG" = "ON"
  "MX_SITE_DOM_EXPANSION" = "MX_EXE:DOMAIN_EXPANSION"
  "MX_SMTP_DEBUG" = "ON"
  "MX_SMTP_DIR" = "MX_ROOT:[SMTP]"
  "MX_SMTP_SERVER_DEBUG" = "ON"
  "MX_VMSMAIL_FROM_FORMAT" = "<!AS@queens.edu>"
  "MX_VMSMAIL_LOCALHOST" = "@jtk.queens.edu"

Any suggestions, comments, any other information I should gather?  HELP!!