🚀 go-pugleaf

Another source of fraudulent charges is from the various phone companies.
I recently switched to ATT because they were giving me $15 to switch 
(they sent me that twice) plus 30% off on all calls for the first 3 
months (normally it requires a minimum of $75/month to qualify for the 
30% discount.) When the bill came there was no sign of the discount. I 
had to call them and it took them 7 or 8  minutes to admit the mistake 
and promise to adjust it on the next bill.  I am waiting to see what, if 
anything they did.

Then I got a new line (for my modem!) from Us-West. They never asked me
about caller-id-blocking. When I remembered it a week later I called them
and had them remove stop the caller-ide feature.  It showed up as an $8
charge on my bill for "adding service." When I called to complain they
admitted that caller-id-blocking can instituted for 90 days after a new 
installation without charge.

I called the utilities commission to complain about what probably is a US 
west company policy to attempt to charge people for services that are 
supposed to be free. The utilities commission said that as long as they 
took it off they can not do anything....

Frank Kroger
fkroger@halycon.com