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Article #1150

Re: Beware of Austin Computers

#1150
From: Nathan Thomas
Date: Thu, 11 Apr 2002 03:50
38 lines
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In iinet.general Zac <zacca@jazi.net> wrote:
> You have GOT to be kidding.

Well, about the "wholesaler" bit, I'm not so sure. About the rest of 
what he said, I've had similiar experiences.

While buying some mail servers for iiNet, I had some trouble with RTV. 
Turned out to be the dual motherboards needing registered ECC RAM to 
work with the dual processors.

While the specification sheets RTV had stated that ECC was recommended, 
they had no mention of registerred ECC. Nevertheless, since RTV had told 
me that ECC was fine, they replaced the ECC with registerred ECC at 
their cost. Oh, and they were dealing with zeus for some of the 
components, mainly because zeus were the WA importers of svec at the 
time. I felt sorry for them.

That's about the only trouble I've had (in over $50,000 worth of 
equipment bought at RTV in 3 years) with RTV. I share PRK's distaste for 
spamming of newsgroups, so that practice (while thankfully short-lived) 
would be about my only beef with them.

For every other transaction I have had with RTV, I have had nothing but 
cheap and friendly service. Nothing has been too much trouble.

Oh, and funnily enough, when a "remote store that shall not be named" 
was offering Zip250 drives at $149 a couple of months ago, and I wanted 
a new Zip drive, I mentioned this fact to RTV. Though this was well 
below their own buy price for the drive, they matched it for me.

Bag Austin all you like - I agree, they're as dodgy as it gets. RTV 
however have treated me very well over the years, and I'll stand by 
them. :)

-- 
Nathan (Wraith).
"Nothing is so common-place as to wish to be remarkable."
                           --Oliver Wendell Holmes, Sr. (1809-1894)
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References: <th13bu4sjtti346o391plnvaubcscb2jls@4ax.com> <t1f3bushlot711kjjs9a9t1ojvi5g7anbq@4ax.com> <gfj4bugap1sdchdnqfktokd51rqje3f8c1@4ax.com> <pan.2002.04.09.14.59.19.131467.2348@ZZZiinet.net.au> <3cb299f6$0$5533@echo-01.iinet.net.au> <3cb2a073.19462034@news.iinet.net.au> <3cb2b462$0$5526@echo-01.iinet.net.au> <3cb2c5cd$0$5547@echo-01.iinet.net.au> <p1k8buklctrlaakgpj5h3knb7f46o9t5cs@4ax.com>

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Sender: Nathan Thomas <nthomas@opera.iinet.net.au>
From: Nathan Thomas <nthomas@ii.net>
Subject: Re: Beware of Austin Computers
Newsgroups: wa.general,iinet.general
References: <th13bu4sjtti346o391plnvaubcscb2jls@4ax.com> <t1f3bushlot711kjjs9a9t1ojvi5g7anbq@4ax.com> <gfj4bugap1sdchdnqfktokd51rqje3f8c1@4ax.com> <pan.2002.04.09.14.59.19.131467.2348@ZZZiinet.net.au> <3cb299f6$0$5533@echo-01.iinet.net.au> <3cb2a073.19462034@news.iinet.net.au> <3cb2b462$0$5526@echo-01.iinet.net.au> <3cb2c5cd$0$5547@echo-01.iinet.net.au> <p1k8buklctrlaakgpj5h3knb7f46o9t5cs@4ax.com>
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