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Article #5768

Internet Provider cancels account- is it legal? Can you be next?

#5768
From: ô-#¬ taylòrchuk ³®|I
Date: Tue, 19 Nov 2002 18:10
77 lines
3722 bytes
re: Shaw internet cancels account without violation of AUP

Yes we should all be very worried about the actions that Shaw has
taken.

They chose to cancel my account despite the facts that:

1. I did not violate their AUP
2. I am a paid up customer

They sent a cancelation email and failed to identify ANY violations of
their AUP but simply said..

"it is no longer economically feasible for us to continue to provide
you with Internet services:.

They did NOT outline even a single violation of their AUP in this
letter because there weren't any.

They just had complaints from people who disagreed with what I said.

This is how Internet providers think that they can operate.

If they or their customers simply don't like what you say, they can
cancel your account.

No warnings.


Their last letter to me about 5 months ago said that they would have
to keep one of three complaints on record but that I had two
remaining.

The facts.
1. They wrongly suspended my account for 7 days until they realized
that they had blamed me for a post that was created from someone else!
No appologies, no refund of monies lost for that period.

2. they then tried to say that I made a threat when I said in a post 
that a person should be "spanked off the newsgroup". Spank? Thats a
threat? Since when.

3. Shaw has allowed other users to blatantly violate their posted AUP
over and over with threats, profanity and pornographic stories but
these users have never had their accounts cancelled or even suspended.
 
So everyone should be worried that an Internet provider can jackboot
users at their own discretion.

They can be the censors and ensure that nobody ever says something
that they or their customers disagree with.

I want anyone with information or assistance in this matter to email
me

donbayomi@hotmail.com

Winnipeg.

The CRTC does not actively regulate the Internet at all.

So lets get a decision..either they don't regulate anything or they
do.

I get my account cancelled simply because they don't feel like
addressing the problems of those who violate their own AUP?

I dont' think so.

I have asked for my account back out of the mere principle of it.

You don't have to agree with something that I or others say...but do
you want to live in a country and have internet providers who can just
simply accept some complaints from people who disagree with you and
then take away your account?

No.
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From: db2639@netzero.com (ô-#¬ taylòrchuk ³®|I)
Newsgroups: wpg.general,can.general,tor.general,can.legal,edm.general
Subject: Internet Provider cancels account-  is it legal? Can you be next?
Date: 19 Nov 2002 10:10:25 -0800
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