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Article #9

Re: Not my week...

#9
From: Perry Thane Minor
Date: Sun, 07 Nov 1999 00:00
61 lines
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Sorry to hear about your problem but I thought that by now everyone in
Canada knows better than to buy ANYTHING from FutureShop. Besides their poor
customer service you always have to put up with those stupid rebate coupons
that you never get fully reimbursed for, if at all. My suggestion to you
would be to take the card back to the store, grab the Store Manager by the
throat &/or threaten to shove it up his you-know-where. This physical
approach worked for me the one and only time I was stupid enough to buy
computer components from Future Crap.

Next time your tempted to buy from them cause they are ten bucks cheaper
than the small corner Mom and Dad computer store just remember what happened
this time and let this be a lesson to you!!!!!


Daniel L. Speelman <danshawn@earthlink.net> wrote in message
news:7vobgt$mjf$1@fir.prod.itd.earthlink.net...
> try going to Diamonds website and getting the minigl drivers
> Greg Kopp <gkopp@home.com> wrote in message
> news:381E343F.A1F7C49A@home.com...
> >
> > Here's an email I sent to FutureShop, Diamond Multimedia and 3DFX:
> >
> >
> > I purchased  the above named card from your Regent Avenue store in
> > Winnipeg, Manitoba, Canada on September 17th, 1999. The enclosed drivers
> > had problems with some games, glide and openGL applications. I tried the
> > reference drivers from 3DFX and had the same problems. 3DFX just
> > recently released updated drivers which actually caused more problems.
> > 3DFX told me that I have to contact the manufacturer of the card, which
> > I did, and got this response:
> >
> > "I'm unsure as to whether 3Dfx is distributing updated driver builds to
> > ex-third party manufacturers for driver updates, so I don't know if
> > updated
> > drivers other than reference drivers will be available.. The reference
> > drivers from http://www.3dfx.com/ for the Banshee chipset should work
> > fine,
> > though."
> >
> > As I already stated, they don't work fine at all. Now your store will
> > not take responsibility for selling a non-supported piece of hardware,
> > IE: I can't return the card! What do you suggest I do here? I think it
> > totally non-customer friendly for your store manager to tell me "Too
> > bad, you bought the card, you deal with it". I expect SOMEONE, Future
> > Shop or Diamond Multimedia to take responsibility and resolve this
> > issue.
> >
> > I have also sent this email to 3DFX tech support in hopes that they will
> > reply and let me know if Diamond is still going to be getting the driver
> > kits. As a customer I am quite disheartened with Future Shop, Diamond
> > Multimedia and 3DFX. All of which I thought had a great customer service
> > reputation.
> >
> >
> >
> > - Greg Kopp
> > Winnipeg, Manitoba
> > Canada
>
>
>
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From: "Perry Thane Minor" <pminor@memlane.com>
Subject: Re: Not my week...
Date: 1999/11/07
Message-ID: <38252d2b.0@198.161.96.27>
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Newsgroups: wpg.general,3dfx.products.voodoobanshee,3dfx.oem.products.diamond.monster3d,3dfx.support