Philly POP outage

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1 total messages Started by Network Operations Center Sun, 17 Jan 1999 00:00

#72

Author: Network Operations Center
Date: Sun, 17 Jan 1999 00:00

35 lines
2017 bytes

Start: Tue Jan 17 12:30:00 EST 1999
End: Tue Jan 17 05:00:00 EST 1999
Synopsis: Philly customer service outage
Locations: All
Event-ID: 1479
Posting-Type: Public
Posted-by: Ellis

Dear Users,
	On Tuesday AM, Penteledata engineering will be upgrading and
overhauling the Philly POP.  ATM access, new DS3's, switches and faster
core routers will be installed.  This translates into faster, more
reliable access and new services for the entire network.  Due to the scope
of this upgrade, all dialup and commercial customers in the Philadelphia
area will see sparatic outages, some lasting over an hour.  During this
period ALL PTD users on the X-MIS network will experience noticable speed
degregation. 
	Customers experiencing problems after 8:00am should call the
Penteledata WB office @ 570-821-5964 and listen to option #1 (status
report). If the status report claims that the upgrade is finished and you
are a commercial DEDICATED line customer experiencing problems, contact
the NOC @ 570-821-5964.  If you are a dial-up customer and experiencing
problems, please contact support after 9:00am at 570-821-5964. 

Thank you for your cooperation

--
Daniel Ellis, Director of Engineering - PenTeleData Inc.


            "The only way to predict the future is to invent it."
                                                  --Alan Kay
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