🚀 go-pugleaf

Rahul Dhesi -- a2i support <support@rahul.net> wrote:
: Please initiate a problem report as follows.  Call your local phone
: company repair office, tell them that you believe there is a problem
: reaching 408-380-1108 from your location, get the name of the person you
: talk to and a trouble-ticket number, and also get from them a number
: that we can dial to reach them for follow-up inquiries.  Please send
: this information to support@rahul.net.  We will then contact the same
: repair office and try to push a fix through.

OK, Rahul, I called the %$#@!!! GTE phone company's problem number
and got the standard response that they can change my service anytime
they want as long as they provide satisfactory voice grade service,
and that if I want data grade service I should get DSL.
I insisted on filing a trouble report, and he did, but he said that all
the service person would do would be call the 380-1108 number, hear the
data tone, and report to me that there is no problem.

I sent a complete report, with ticket #, etc., to support@rahul.net, 
as you requested, and got a canned response with a new report number.   
I will also advise "support" when I get the official response from the GTE
service people, but I hope someone there is watching the support mail
folder.  If you have any other suggestions (other than changing telephone
companies, which I'm seriously considering), please let me know.

                                             -- David McKay