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Article #257

Re: Modem problems? Please fix.

#257
From: David McKay
Date: Thu, 23 Mar 2000 00:00
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Mark Wagner  <mgw> wrote:
: Rahul Dhesi -- a2i support said. . . :
: ...
: : Also, a hint about our customer service:  Please call 408-946-9661 to
: : report serious/urgent problems only.  For other information requests
: : please call 408-293-9706.
: Rahul,
: Thanks for the recommendation on proceeding with GTE.  I will do as you
: suggest and report back to you.
: ...

OK, Rahul, I too will report the problem to GTE.  However, as I just
emailed to Mark, Los Gatos GTE's problem reporting number is routed
through So. Cal and sometimes is handled by AT&T.  I was planning to watch
for a human telphone repairman in the area and avoid the red tape, but
I'll call.

Mark:  Will you please let me know after you contact them, just in case
there is a particular number I should or should not call, or something
in particular I should/shouldn't say.  Thanks.

                                              -- David McKay
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From: David McKay <mck@waltz.rahul.net>
Subject: Re: Modem problems? Please fix.
Date: 2000/03/23
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