🚀 go-pugleaf

I went thru the same problem with the dongle but I got it to work. The problem isn't with the dongle, but the dongle driver. Here's how I discovered the real problem:

We have a Fujitsu scanner with a video capture card tied to a Kofax Adrenaline 850V card. I needed to get TWAIN drivers working for the Kofax card. After a trial-and-error (more errors than trial) period of different driver tests, I noticed that a program called Sentinel Driver had been installed during the Kofax Controls Install. I also noticed after that, that the Dongle stopped working - couldn't be found/read.

I dug around in Kofax's knowledge base and found out that they also provide a Dongle driver for their Ascent capture software, with the Kofax Controls. Kofax's users have the same Dongle problem we have. They suggested getting the latest Dongle driver from SafeNet Inc. - www.safenet-inc.com - they make the dongle driver.

I went there, downloaded and installed their "Sentinel System Driver - 32 bit MSI installer v5.41.1", and the Dongle worked again.

I think the problem with the original Dongle driver is that it's a 16 bit driver - they tend to be flakey sometimes on Win2K/XP systems.