🚀 go-pugleaf

I had the problem with the dongle where it couldn't be read, but I got it to work. I believe the problem isn't with the dongle, but the dongle driver.

Here's how I discovered the real problem: We have a Fujitsu scanner with a video capture card tied to a Kofax Adrenaline 850V card. I needed to get TWAIN drivers working for the Kofax card so I could use it with Capture. After a trial-and-error (more errors than trial) period of different driver tests, I noticed that a program called Sentinel Driver (in Control Panel - Add/Remove Programs) had been installed during the Kofax Controls Install. I also noticed after that, that the Dongle stopped working - couldn't be found/read.

I dug around in Kofax's knowledge base and found out that they also provide with the Kofax Controls, a Dongle driver for their Ascent capture software. Kofax's users have the same Dongle problem we have.

Kofax suggested getting the latest Dongle driver from SafeNet Inc. - www.safenet-inc.com - they make the dongle driver. I went there, downloaded and installed their "Sentinel System Driver - 32 bit MSI installer v5.41.1", and the Dongle worked again.

I think the problem with the original Dongle driver is it's a 16 bit driver - they tend to be flakey sometimes on Win2k/XP.