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Article #23

Re: Acrobat 9 Pro for Mac fails to complete scanning second side

#23
From: Dick_Madding
Date: Mon, 23 Mar 2009 02:17
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I have the newest driver on the scanner and have contacted HP regarding my problem. Their only suggestion was a possible scanner memory problem and they gave me the procedure for cleaning all the memory locations back to new-in-box condition. I did that and it did not correct the problem with the Acrobat 9 Pro for Mac software failing to scan both sides.

Again, with the Windows version of the Acrobat 9 Pro software properly scanning both sides using the same scanner that the software for the Macintosh won't do that on, it's obviously a problem with the Acrobat software, and not a simple one at that.
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Subject: Re: Acrobat 9 Pro for Mac fails to complete scanning second side
Message-ID: <59b85f11.3@webcrossing.la2eafNXanI>
Date: Sun, 22 Mar 2009 19:17:49 -0700
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