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Article #24

Re: Acrobat 9 Quits When Create PDF from Scanner Selected

#24
From: Dick_Madding
Date: Mon, 23 Mar 2009 02:29
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Thanks for the suggestion regarding SANE. My HP Officejet Pro L7590 was not listed.

Acrobat likes the Twain driver for the HP Scan Pro software. It works fine when doing any kind of scan except that shown on p. 64 of the Adobe Acrobat 9 for Macintosh Instruction manual, i.e., scan both sides. Then the Macintosh version quits after the first scan, while the Windows version of Acrobat 9 Pro completes the scan of both sides as instructed.

An obvious Acrobat 9 Pro for Macintosh software bug that won't be easy to fix. It's been around for over a year if complaints located in this Adobe User's Forum are any indication. None of the complaint threads show a resolution (except "use the Windows version".
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Subject: Re: Acrobat 9 Quits When Create PDF from Scanner Selected
Message-ID: <59b82bf6.12@webcrossing.la2eafNXanI>
Date: Sun, 22 Mar 2009 19:29:59 -0700
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