Cannot copy tagged pdf files to device with ActiveSync

Thread View: adobe.acrobat.reader.pocketpc

9 messages

[T] Back to Threads [V] Tree View [G] Group Articles

9 total messages Started by Katie_E_Fisher Mon, 21 Jul 2008 13:03

#138

Author: Katie_E_Fisher
Date: Mon, 21 Jul 2008 13:03

8 lines
1620 bytes

I am using a Dell Axim X50V running Windows 2003 second edition. I have Acrobat Reader 2 for ppc installed which reads files with no problem. However, when I try to copy files to my device using Active Sync, it will only let me do so if I select the option *not* to convert them to tagged files. If the option to convert to tagged files is selected, it tells me that "There was a problem backing up your Synchronised Files folder" and "Conversion failed. The specified module could not be found." It then suggests I haven't got enough memory (which I have), or the files are read-only (which they aren't), or that I don't have permission to copy this file type.

If I try copying pdf files to my device via Active Sync without converting them to tagged files, it works without any problems, but I can't reflow.

Is there an easy way to persuade Active Sync to copy tagged pdf files to my device?

Katie
UK

Re: Cannot copy tagged pdf files to device with ActiveSync

#144

Author: Beverly Howard
Date: Sat, 02 Aug 2008 15:46

5 lines
1236 bytes

Adobe has refused to acknowledge or address this problem and activesync has it's own set of problems.

afaik, the only realistic option if you have an ongoing need is to buy a copy of one of the _adobe_ acrobat creator. Even then, many files cannot be tagged due to protection levels or the existence of even a single tag within the original file.

Beverly Howard [MS MVP-Mobile Devices]

Re: Cannot copy tagged pdf files to device with ActiveSync

#141

Author: Truly_Julie
Date: Mon, 04 Aug 2008 04:35

1 lines
791 bytes

Have you been having this problem all along or has it only recently cropped up? What version of ActiveSync are you using?

Re: Cannot copy tagged pdf files to device with ActiveSync

#146

Author: Katie_E_Fisher
Date: Mon, 04 Aug 2008 21:53

1 lines
1130 bytes

Thanks, Beverley & Julie. I'm using version 4.5.0 of ActiveSync. Although the problem has only recently cropped up, I think I previously had ActiveSync set up so it didn't convert pdfs to tagged files, so it wouldn't have appeared before. I've only had my handheld for a couple of months so am still feeling my way.

Re: Cannot copy tagged pdf files to device with ActiveSync

#150

Author: Truly_Julie
Date: Tue, 05 Aug 2008 04:35

3 lines
916 bytes

Have you tried uninstalling ActiveSync and then reinstalling it?

You might also think about downgrading ActiveSync to 4.2 - you really only need to use AS 4.5 if your device runs WM6.0 - and I think AS 4.5 is rather quirky.

Re: Cannot copy tagged pdf files to device with ActiveSync

#151

Author: Katie_E_Fisher
Date: Wed, 06 Aug 2008 11:57

1 lines
886 bytes

Thanks, Julie; I'll give that a go.

Re: Cannot copy tagged pdf files to device with ActiveSync

#432

Author: backupman
Date: Tue, 06 Jan 2009 20:27

6 lines
763 bytes

Hi Katie E Fisher,
I have the same problem, and I would like to know: Did it work out for you?
Please post your experience here,

Greetings,
backupman

Re: Cannot copy tagged pdf files to device with ActiveSync

#450

Author: matt_brockwell
Date: Tue, 10 Feb 2009 01:34

4 lines
1281 bytes

I just solved this problem on my computer. This may or may not apply to you, but let me tell you what I found.
When active-sync tries to move a PDF file to your PDA, the first thing it does is look for the tools it needs to tag that file.
To find these tools, it goes to the folder where you first installed Adobe 2.0 on your computer. In my case, I moved that folder, thinking I could conserve hard disk space. You might also have deleted that folder, thinking it was no longer needed once Adobe 2.0 was on your PDA. In my case, once I put those files back in the same place where they were installed, the functionality was restored.
I hope this helps. good luck!

Re: Cannot copy tagged pdf files to device with ActiveSync

#451

Author: matt_brockwell
Date: Tue, 10 Feb 2009 01:37

1 lines
741 bytes

also, note that you have to go through active-sync. you can't go through a bluetooth connection, if you have one.

Thread Navigation

This is a paginated view of messages in the thread with full content displayed inline.

Messages are displayed in chronological order, with the original post highlighted in green.

Use pagination controls to navigate through all messages in large threads.

Back to All Threads