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Article #13873

Re: pdf does not open

#13873
From: Klaus Maier
Date: Thu, 09 May 2002 11:28
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hello karl and tom, 

got exactly same problem with some of my customers. one is the handling between outlook mac and windows! first - when you have attached the pdf to your mail - you should try to set the attachment-coding in the attachment-menu to "any computer (apple double)" (german version: "beliebiger computer"). don�t choose "mac" or "windows"! this may solve the problem...  

another problem is, that one customer can�t open pdf�s made with acrobat distiller 5. no matter if i choose "screen", "ebook", or any other setting (he also works acrobat 5)!!!  i solved this problem using my old distiller 3.0. suddenly it works. but i haven�t found the origin fault with version 5... maybe the origin lies in the net (server, firewall...). anybody constructive ideas???
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From: "Klaus Maier" <the_doyle@gmx.de>
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Newsgroups: adobe.acrobat.reader
Subject: Re: pdf does not open
Message-ID: <ef865ed.1@WebX.aaQKaf7vad4>
Date: Thu, 9 May 2002 04:28:11 -0700
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