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Article #151

Re: Update installation wants "Program Manager" closed

#151
From: Christopher Muto
Date: Wed, 20 Jan 2010 15:36
21 lines
2309 bytes
nandrews wrote:
> I am trying to update Adobe Reader, from Update within the programs
> Help menu.
> It fails to install asking me to close "Program Manager", but I don't
> have such an application open!
> I have closed all running programs and it still requests the same when
> I 'retry'.
> It leaves only the resident programs and none of those are called
> "Program Manager" either, at least in Task Manager!
> 
> Can anyone suggest what the installer might be wanting?
> 
> Thanks
> 
> Nigel

i have found that if you manually update acrobat reader 9.2 via the 
help-update menu selection it will download the file to update it to 9.3 
and then ask you to close acrobat reader itself before it will install. 
   don't close the installer, just close acrobat reader.  i think that 
is the same issue that you are having.
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Date: Wed, 20 Jan 2010 10:36:38 -0500
From: Christopher Muto <muto@worldnet.att.net>
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Subject: Re: Update installation wants "Program Manager" closed
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