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Article #155

Re: PDF Thumbnail Preview in Windows Explorer Broken in Windows 7 32bit

#155
From: Christopher Muto
Date: Sat, 13 Feb 2010 03:46
33 lines
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Christopher Muto wrote:
> On a Windows 7 Pro 32bit machine that had Acrobat Reader 9.2 installed 
> the PDF thumbnail preview worked great... until NitroPDF was installed.
> Once NitroPDF was installed all we got were icons instead of thumbnail 
> previews in Windows Explorer.
> -Clearing the icon cache via the Windows 7 disk cleanup utility did not 
> help
> -Checking and then unchecking the 'never show previews' in Windows 
> explorer did not help
> -Uninstalling PrimoPDF and uninstalling Acrobat Reader  and reinstalling 
> did not help
> -Setting Acrobat Reader back at the default PDF reader by changing the 
> files associations (including .AcrobatSecurity .FDF .PDF .PDFXML .PDX 
> .XDP .XFDX)
> After all of these attempts to correct the problem we do have some 
> thumbnail preview functionality but it is not 100%.
> We even tried installing the latest Acrobat Reader 9.2 but no joy.
> I have seen plenty of complaints about Windows 7 64bit and this problem 
> but none about Windows 7 32bit.
> 
> I would greatly appreciate any suggestion on how to solve this PDF 
> thumbnail preview problem.
> 
> If nothing else, let this be a warning to you not to use NitroPDF!
> 
> Thank you!

Thanks anyway, but figured out a solution myself.  Adobe's abysmal 
support made my company look elsewhere for a PDF editor and we ended up 
with Bluebeam Revu instead of the overpriced and poorly supported 
bloatware from Adobe.  At nearly a fourth the price of Adobe's product 
we could buy Bluebeam for every computer in the office without braking 
the bank.  And it works! ;)
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Date: Fri, 12 Feb 2010 22:46:12 -0500
From: Christopher Muto <muto@worldnet.att.net>
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Subject: Re: PDF Thumbnail Preview in Windows Explorer Broken in Windows 7
  32bit
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