Article View: adobe.acrobat.reader
Article #157Outlook-Acrobat Issue
From: furiousBall
Date: Fri, 09 Apr 2010 17:30
Date: Fri, 09 Apr 2010 17:30
28 lines
2421 bytes
2421 bytes
This is a tricky one, we've had a total of three different folks try to figure this out to no avail... There is an issue that crops up intermittently when trying to send and PDF file through email. Adobe-File-send through email. Adobe and the email gets locked up with the following error message: "Microsoft Office Outlook, The operation failed due to network or other communication problems. Check your connections and try again." Both web generated (internal web app uses fpdf to create pdfs - http://www.fpdf.org/) and non-web generated pdfs cause this error to happen (so saving the PDF and then emailing does not cure this). While doing research on this issue, we had found that Microsoft is blaming this error on Adobe in their knowledge base articles and Adobe is blaming this error on Microsoft in their knowledge base articles. Based on suggestions from a previous web searches all of the following did not fix the problem... - running Outlook in safe mode - tried to replace normal.dot - Open the "run" command: Start->Run:Regsvr32.exe %Windir% \System32\Ole32.dll - changed some settings in Internet Explorer. Under Tools, Internet Options, Program tab, change HTML editor to 'MS Word' and everything else to 'MS Outlook' TIA!
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X-Google-Thread: 5ecb30c477,4c9fae463b05c2e4,start X-Google-Attributes: gid5ecb30c477,public,usenet X-Google-NewGroupId: yes X-Google-Language: ENGLISH,ASCII-7-bit Path: arc1-ca.pugleaf.net!g2news1.google.com!postnews.google.com!x3g2000yqd.googlegroups.com!not-for-mail From: furiousBall <furiousball@gmail.com> Newsgroups: adobe.acrobat.reader Subject: Outlook-Acrobat Issue Date: Fri, 9 Apr 2010 10:30:47 -0700 (PDT) Organization: http://groups.google.com Lines: 28 Message-ID: <46c57737-65ed-4d52-bd28-5ca1bdae776b@x3g2000yqd.googlegroups.com> NNTP-Posting-Host: 71.188.64.220 Mime-Version: 1.0 Content-Type: text/plain; charset=ISO-8859-1 X-Trace: posting.google.com 1270834248 10094 127.0.0.1 (9 Apr 2010 17:30:48 GMT) X-Complaints-To: groups-abuse@google.com NNTP-Posting-Date: Fri, 9 Apr 2010 17:30:48 +0000 (UTC) Complaints-To: groups-abuse@google.com Injection-Info: x3g2000yqd.googlegroups.com; posting-host=71.188.64.220; posting-account=LP6N4goAAADSdcbRX5FW0eg693A5cW6E User-Agent: G2/1.0 X-HTTP-UserAgent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 GTB6 GTBA,gzip(gfe)