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Article #211

Problem solved -Adobe gone!!

#211
From: Big John
Date: Wed, 09 Jul 2008 19:11
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I have been plagued with problems with Adobe Reader for the past 6 
months! Couldn't get it to work and couldn't get it off my computer! It 
wouldn't open and wouldn't let me open documents with Foxit. I was 
essentially out of the PDF business!!

Got all kinds of advice - mostly poor - and last evening while reading 
through  one of the Adobe forums, I found the answer!! Downloaded 
"Windows Install Cleanup Utility" from 
http://support.microsoft.com/kb/290301-ran it, identified Adobe to be 
removed, and it was gone!! Every crumb!! I then downloaded Adobe Reader 
9.0 and was off and running!!  I was warned that the first attempt to 
install it might not work, but to get out, and re-boot and try again.  I 
had to do that. It took a while, and a couple of times I thought it had 
frozen, but I waited it out and it finally it finished.  Now it's 
working as if nothing had ever happened.  My thanks to the person who 
gave me the hint --no thanks to Adobe--they weren't any help at all!!

Now I can shut Adobe down and use Foxit, which was my goal in the first 
place!!

bj
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From: Big John <watson6918@sbcglobal.invalid.net>
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Subject: Problem solved -Adobe gone!!
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Date: Wed, 09 Jul 2008 14:11:58 -0500